vmware view 4.6 client not working !!

[llcooljatt]

hi guys

i am having a problem with getting view client to work on a 32 bit windows 7 laptop.

I am unable to change the connection server address even though I am administrator, I have uninstalled & removed manually folders which belong to vmware but when i re-install it still picks up the old server details and hence get a connection error!!

this is driving me nuts, where does it get this old info from?

btw - I have installed on a 64 bit win 7 laptop and am able to change the server info to make sure im not going mad...

please help

[gunnarb]

you must not be executing it from the right directory.  Its not a global path variable so you have to go to the View Client directory.

C:\Program Files\Vmware\Vmware View\Client\Bin\

open a command prompt and go to that directory then type in that command i sent.

Gunnar

[llcooljatt]

doh

ok did that but i get the same greyed out box with old server details (vdi.schoolname.local) the one im trying to access is called vdi.schoolname.com this is for remot access.

btw i did put the latter in the command prompt as you asked.

this is really bugging me out.

i even run a registry cleaner script on it, a url i got from the vmware help pages but did not work

[gunnarb]

Can you record your screen and email it to me gunnar@gunnarberger.com

http://camstudio.org/

Free recording software.  I just want to see exactly what you are doing and the exact response.

Gunnar

[llcooljatt]

done matey ok sorry it's just a screenshot as mrs is using her pc for work, if still required will use camtasia

[llcooljatt]

Solved

Problem was registry required an updated serial number tut tut come on guys thought you would have got it..

If someone can advise how to update the registry key that would be great as the IT admin had to do it