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tsd_david
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vdm312 funny scenario

Hi all!

I have a funny scenario in my testing platform of vdm. I had clone my AD, VDM, VC to another UAT platform which is isolated with my production. My purpose is testing the upgrade from 3.12 to 4.

After I clone my set of vdm with vc to the UAT platform I found my View Client connect to Connection Server with error

"The View Connection Server authentication failed."

And the vdm debug log as the following:

11:38:26,929 DEBUG <Thread-14> [SimpleAJPService] (Request103) SimpleAJPService request: /broker/xml
11:38:26,929 DEBUG <TP-Processor1> [XmlAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) In doFilter
11:38:26,929 DEBUG <TP-Processor1> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) read XML input
11:38:26,929 DEBUG <TP-Processor1> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) added: submit-authentication
11:38:26,945 DEBUG <TP-Processor1> [XmlAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Pre-Auth Processing: submit-authentication
11:38:26,945 DEBUG <TP-Processor1> [ProcessorSubmitAuthentication] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) ProcessorSubmitAuthentication.preprocessMessage()
11:38:26,945 DEBUG <TP-Processor1> [ProcessorSubmitAuthentication] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Setting up parameters
11:38:26,945 DEBUG <TP-Processor1> [ProcessorSubmitAuthentication] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Setting auth request screen name: authType-windows-password=true
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) In doFilter for disclaimer
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Checking if authentication chain has been stopped
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) In doFilter for SecurID
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Checking if authentication chain has been stopped
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) In doFilter for cert-auth
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) In doFilter for windows-password
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Checking if authentication chain has been stopped
11:38:26,945 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Attempting to authenticate against windows-password
11:38:26,945 DEBUG <TP-Processor1> [WinAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Attempting authentication against AD
11:38:26,992 DEBUG <TP-Processor1> [LdapPrincipal] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) Read LDAP properties: {}
11:38:26,992 DEBUG <TP-Processor1> [WinAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) Attempting to authenticate user 'isaac' in domain 'ABCD'
11:38:27,101 DEBUG <TP-Processor1> [WinAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) Checking if users credentials are expiring
11:38:27,101 DEBUG <TP-Processor1> [WinAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) Credentials not expiring
11:38:27,101 INFO  <TP-Processor1> [WinAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) User ABCD\isaac has successfully authenticated to VDM
11:38:27,101 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Changing HTTP session ID, old value: 2C7E8761F2275D4D2D25F4DF66C34627
11:38:27,101 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Changed HTTP session ID, new value: CEAEC2F4CB5F7AF50758A4F8188865BB
11:38:27,101 DEBUG <TP-Processor1> [e] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Successfully bound LogoutHandler (for userId=S-1-5-21-2053722232-979635064-1162870789-19804)
11:38:27,101 DEBUG <TP-Processor1> [b] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Successfully bound UserSessionTracker (for userId=S-1-5-21-2053722232-979635064-1162870789-19804)
11:38:27,101 INFO  <TP-Processor1> [Audit] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) BROKER_LOGON:USER:ABCD\isaac;USERSID:S-1-5-21-2053722232-979635064-1162870789-19804;USERDN:CN=S-1-5-21-2053722232-979635064-1162870789-19804,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int;
11:38:27,101 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) AuthorizationFilter: XML Authorization Filter in doFilter()
11:38:27,101 DEBUG <TP-Processor1> [ab] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Detected existing location: 00-50-56-AB-57-53
11:38:27,101 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Creating new PortalContext
11:38:27,101 DEBUG <TP-Processor1> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Initialising new PortalContext
11:38:27,101 DEBUG <TP-Processor1> [y] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Entry not found: cn=Portal, ou=Applications, DC=vdi,DC=vmware,DC=int [javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
11:38:27,117 DEBUG <TP-Processor1> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Start processing: submit-authentication
11:38:27,117 DEBUG <TP-Processor1> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Processing: submit-authentication
11:38:27,117 DEBUG <TP-Processor1> [ProcessorSubmitAuthentication] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) ProcessorSubmitAuthentication.doProcessMessage()
11:38:27,117 DEBUG <TP-Processor1> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) Finished processing: submit-authentication, Result: ok
11:38:27,117 DEBUG <TP-Processor1> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627) End processing: submit-authentication
11:38:27,132 DEBUG <Thread-15> [SimpleAJPService] (Request104) SimpleAJPService request: /broker/xml
11:38:27,132 DEBUG <TP-Processor3> [XmlAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter
11:38:27,148 DEBUG <TP-Processor3> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) read XML input
11:38:27,148 DEBUG <TP-Processor3> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) added: tunnel-connection
11:38:27,148 DEBUG <TP-Processor3> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) added: desktops
11:38:27,148 DEBUG <TP-Processor3> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) added: user-global-preferences
11:38:27,148 DEBUG <TP-Processor3> [XmlAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Pre-Auth Processing: tunnel-connection
11:38:27,148 DEBUG <TP-Processor3> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for disclaimer
11:38:27,148 DEBUG <TP-Processor3> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for SecurID
11:38:27,148 DEBUG <TP-Processor3> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for cert-auth
11:38:27,148 DEBUG <TP-Processor3> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for windows-password
11:38:27,148 DEBUG <TP-Processor3> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) AuthorizationFilter: XML Authorization Filter in doFilter()
11:38:27,148 DEBUG <TP-Processor3> [y] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Entry not found: cn=Portal, ou=Applications, DC=vdi,DC=vmware,DC=int [javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
11:38:27,148 DEBUG <TP-Processor3> [ab] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Detected existing location: 00-50-56-AB-57-53
11:38:27,148 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Start processing: tunnel-connection,desktops,user-global-preferences
11:38:27,148 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Processing: tunnel-connection
11:38:27,148 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Finished processing: tunnel-connection, Result: ok
11:38:27,148 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Processing: desktops
11:38:27,163 DEBUG <TP-Processor3> [y] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Entry not found: cn=Portal, ou=Applications, DC=vdi,DC=vmware,DC=int [javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
11:38:27,163 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Finished processing: desktops, Result: error, Error Code: DESKTOPS_ERROR, Error Message: failed retrieving desktops: javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
]; remaining name 'cn=Portal,ou=Applications'
11:38:27,163 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Processing: user-global-preferences
11:38:27,163 DEBUG <TP-Processor3> [y] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Entry not found: cn=Portal, ou=Applications, DC=vdi,DC=vmware,DC=int [javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
11:38:27,163 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Finished processing: user-global-preferences, Result: error, Error Code: PREFERENCES_ERROR, Error Message: failed to retrieve global preferences: javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
]; remaining name 'cn=Portal,ou=Applications'
11:38:27,163 DEBUG <TP-Processor3> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) End processing: tunnel-connection,desktops,user-global-preferences
11:38:27,320 DEBUG <Thread-16> [SimpleAJPService] (Request105) SimpleAJPService request: /broker/xml
11:38:27,335 DEBUG <TP-Processor2> [XmlAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter
11:38:27,335 DEBUG <TP-Processor2> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) read XML input
11:38:27,335 DEBUG <TP-Processor2> [XmlRequestProcessor] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) added: logout
11:38:27,335 DEBUG <TP-Processor2> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for disclaimer
11:38:27,335 DEBUG <TP-Processor2> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for SecurID
11:38:27,335 DEBUG <TP-Processor2> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for cert-auth
11:38:27,335 DEBUG <TP-Processor2> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) In doFilter for windows-password
11:38:27,335 DEBUG <TP-Processor2> [ProperoAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) AuthorizationFilter: XML Authorization Filter in doFilter()
11:38:27,351 DEBUG <TP-Processor2> [y] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Entry not found: cn=Portal, ou=Applications, DC=vdi,DC=vmware,DC=int [javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
11:38:27,351 DEBUG <TP-Processor2> [ab] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Detected existing location: 00-50-56-AB-57-53
11:38:27,351 DEBUG <TP-Processor2> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Start processing: logout
11:38:27,351 DEBUG <TP-Processor2> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Processing: logout
11:38:27,351 DEBUG <TP-Processor2> [ProcessorLogout] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Invalidating session: CEAEC2F4CB5F7AF50758A4F8188865BB
11:38:27,351 DEBUG <TP-Processor2> [b] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Successfully unbound UserSessionTracker (for userId=S-1-5-21-2053722232-979635064-1162870789-19804)
11:38:27,351 DEBUG <TP-Processor2> [b] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Successfully removed session
11:38:27,351 INFO  <TP-Processor2> [Audit] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) BROKER_LOGOFF:USER:ABCD\isaac;USERSID:S-1-5-21-2053722232-979635064-1162870789-19804;USERDN:CN=S-1-5-21-2053722232-979635064-1162870789-19804,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int;
11:38:27,351 INFO  <TP-Processor2> [b] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) User USER:ABCD\isaac;USERSID:S-1-5-21-2053722232-979635064-1162870789-19804;USERDN:CN=S-1-5-21-2053722232-979635064-1162870789-19804,CN=ForeignSecurityPrincipals,DC=vdi,DC=vmware,DC=int; has logged out of VDM
11:38:27,351 DEBUG <TP-Processor2> [e] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Unbinding LogoutHandler
11:38:27,351 DEBUG <TP-Processor2> [e] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Sent 0 session disconnects for user: S-1-5-21-2053722232-979635064-1162870789-19804 with CAP ID: CEAEC2F4CB5F7AF50758A4F8188865BB (broker session: CEAEC2F4CB5F7AF50758A4F8188865BB)
11:38:27,382 DEBUG <MsgWorker#1> [b] (CEAEC2F4CB5F7AF50758A4F8188865BB) JMS message received: Logout
11:38:27,382 DEBUG <MsgWorker#1> [ad] (CEAEC2F4CB5F7AF50758A4F8188865BB) Unknown session stopped: CEAEC2F4CB5F7AF50758A4F8188865BB
11:38:27,382 DEBUG <TP-Processor2> [e] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Sent user logout JMS for isaac
11:38:27,398 DEBUG <TP-Processor2> [e] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Unbound LogoutHandler
11:38:27,398 DEBUG <TP-Processor2> [ProcessorLogout] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Session invalidated: CEAEC2F4CB5F7AF50758A4F8188865BB
11:38:27,398 DEBUG <TP-Processor2> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Finished processing: logout, Result: ok
11:38:27,398 DEBUG <TP-Processor2> [XmlServlet] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) End processing: logout
11:38:28,367 DEBUG <VirtualCenterDriver-88ba3241-a437-4098-a475-f230bc3602d2> [VirtualCenterDriver] 2 VMs took 203ms to query
11:38:28,835 DEBUG <VirtualCenterDriver-88ba3241-a437-4098-a475-f230bc3602d2> [VirtualCenterDriver] (RePropagate cn=icontestxp1,ou=server groups,dc=vdi,dc=vmware,dc=int) onMachineEvent: null in pool: cn=icontestxp1,ou=server groups,dc=vdi,dc=vmware,dc=int
11:38:28,835 DEBUG <VirtualCenterDriver-88ba3241-a437-4098-a475-f230bc3602d2> [VirtualCenterDriver] (RePropagate cn=icontestxp1,ou=server groups,dc=vdi,dc=vmware,dc=int) Determine actions for cn=icontestxp1,ou=server groups,dc=vdi,dc=vmware,dc=int: totalVMs=1, availableVMs=1, zombieVMs=0, busyVMs=0, poweredOffVMs=0, suspendedVMs=0, vmMaximumCount=0, vmMinimumCount=0, vmHeadroomCount=0, customizingVMs=0
11:38:28,835 DEBUG <VirtualCenterDriver-88ba3241-a437-4098-a475-f230bc3602d2> [VirtualCenterDriver] (RePropagate cn=icontestxpauto,ou=server groups,dc=vdi,dc=vmware,dc=int) onMachineEvent: null in pool: cn=icontestxpauto,ou=server groups,dc=vdi,dc=vmware,dc=int
11:38:29,226 DEBUG <VirtualCenterDriver-88ba3241-a437-4098-a475-f230bc3602d2> [VirtualCenterDriver] (RePropagate cn=icontestxpauto,ou=server groups,dc=vdi,dc=vmware,dc=int) Determine actions for cn=icontestxpauto,ou=server groups,dc=vdi,dc=vmware,dc=int: totalVMs=1, availableVMs=1, zombieVMs=0, busyVMs=0, poweredOffVMs=0, suspendedVMs=0, vmMaximumCount=1, vmMinimumCount=1, vmHeadroomCount=1, customizingVMs=0
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npeter
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Log indicates user is authenticated.
11:38:26,992 DEBUG <TP-Processor1>  [WinAuthFilter] (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac)  Attempting to authenticate user 'isaac' in domain 'ABCD'
11:38:27,101  DEBUG <TP-Processor1> [WinAuthFilter]  (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) Checking if users  credentials are expiring
11:38:27,101 DEBUG  <TP-Processor1> [WinAuthFilter]  (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) Credentials not  expiring
11:38:27,101 INFO   <TP-Processor1> [WinAuthFilter]  (SESSION:2C7E8761F2275D4D2D25F4DF66C34627 isaac) User ABCD\isaac has  successfully authenticated to VDM
butthse lines says "failed retrieving desktops:"
(SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB) Processing: desktops
11:38:27,163  DEBUG <TP-Processor3> [y]  (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB)  Entry not found: cn=Portal, ou=Applications, DC=vdi,DC=vmware,DC=int  [javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D:  NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
11:38:27,163  DEBUG <TP-Processor3> [XmlServlet]  (SESSION:2C7E8761F2275D4D2D25F4DF66C34627;CEAEC2F4CB5F7AF50758A4F8188865BB)  Finished processing: desktops, Result: error, Error Code:  DESKTOPS_ERROR, Error Message: failed retrieving desktops:  javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D:  NameErr: DSID-031001D2, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Applications,DC=vdi,DC=vmware,DC=int'
]; remaining name 'cn=Portal,ou=Applications'
Do you see desktops in available state if you login to Admin UI.?
Have you chnaged Ip addressing for this environment?
-nObLe
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tsd_david
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npeter wrote:

Do you see desktops in available state if you login to Admin UI.?
Have you chnaged Ip addressing for this environment?

thanks! I was just clone the AD, VDM, VC to the isolated environment then add another development ESX. The same user can login to admin portal but View Client can't login.

All hostname and IP haven't changed yet!

text add:

I had created another desktop pool for my test because of the previously registered desktops I can't clone.

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npeter
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Is there any proxy configured in IE of your view client machine?

-nObLe
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tsd_david
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npeter wrote:

Is there any proxy configured in IE of your view client machine?

I just checked, there is no proxy configured on my IE.

Now I am trying to re-clone the Connection Server and without remove exiting desktop pool then test the View Client again.

Thanks anyway!

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