hi, I am using vSphere 4.1, VMware View 4.5 and Windows XP SP3 for my vDesktops, each vDesktop has 2 GB of RAM and 2vCPU limited to 3GHZ of CPU, the users connect to their vDesktops through Wyse C10LE and RDP and also Wyse C90LE and PCoIP, the users claim that their vDesktop is slow while they have enough resource, and when I monitor them with Veeam, they have lots of free resource for CPU and RAM, ( the usage is less than 45%, when I checked I realized their complain is because their screen is like the VGA is not installed and in time of minimizing and maximizing the pages, it is slow motion, is there anything I can do to solve the issue?
can we try to do isolation by instead of using thin client to connect could you try to use your PC/Laptop instead? this would minimize the scope of problem to either thin client or vmware/desktops.
How does the storage look? We have seen a similar issue when we had misaligned virtual disks or when the Storage was not optimized as we had requested from our SAN team.
Also, are you using locally installed applications or an application virtualization product?
Is there any reason you are choosing not to use PCoIP. RDP as a protocol is slow, PCoIP is much faster. Try switching the protocol and see if they like it better.
I suspect that PCoIP is not working correctly for some reason, could be networking that is the limiting factor.
Could you attatch a recent pcoip-server.log from the vDesktop?