v2.2.1 view client has keyboard issues

[RyanJohanneson]

when using the keyboard on the ipad, non-alphanumeric characters are not sent to the view desktop. Makes using secure passwords difficult!

[SabrinaHou]

Hi Ryan,

We can not reproduce the issue on iPadAir(7.0.4)&iPad1(5.1.1) with v2.2.1 iOS view client.

Would you let us know your detail environment? If you can provide us below information

iOS device(iPadAir/iPad4/iPad3/iPad2/iPad1/iPhone5s/iPhone4/xx):

iOS version(7.0.4/6.1.3/5.1.1/xxx):

View Connection Server/Agent(4.6.3/5.0.1/5.1/5.2.2/5.3/xxx):

Guest OS version(Win7x32/Win7x64/WinXP/Vista/Win8/Win8.1/xx):

iOS Input Method(English(US)/xx):

[RyanJohanneson]

iPad2, iOS 7.0.4, View Connection Server 5.1, guest OS Win7 x64

iOS input method is english.

My wife is having the same issue. iOS details are the same. Not sure on View specifics. Will post those details once I have them.

[RyanJohanneson]

The View environment my wife connects to is View 4.6

[SabrinaHou]

Hi Ryan,

I can not reproduce the issue on iPad2(7.0.2) with View Connection Server 4.6.3 and English input method.

Would you let me know which character can not sent to remote desktop? Or all special characters can not be sent to remote desktop. I am sorry, I still can not recreate the issue.

[DanoYWG]

It will work fine in an application once you're logged in...In my case, if I open up vSphere client and open up a console to one of my servers, if the password uses a 'special character', especially the "@" or "!" symbol, it does not enter the character, even if I use the window to enter the entire password and click 'send'.  As a matter of fact, if I use an 11 character password that has the "@" symbol, it will only drop all other characters after the special symbol. 

[SabrinaHou]

The iOS View Client 2.3 is released in Apple Store now. Please upgrade view client to 2.3 version which have fixed some character input issue for vSphere client in remote desktop. It may help you resolve character issue.

[DanoYWG]

Thanks!  Worked like a charm.