unable to connect view composer

[fayyazafzal]

Hello Everyone,

Need a assistance, I am trying to connect view composer and getting error saying "Unable to connect to view composer". Not sure what is the actual problem and below are my queries:

1. What is the correct location to view the log file via which i can troubleshoot?
2. I tried telnetting the port 18443 from view to composer but looks its not getting through, is this the problem?
3. if yes how can I reconfigure the composer port?
4. secondly i have horizon view version 7 and composer at version 6, do you think its a compatibility issue?

Would appreciate quick suggestion and feedback!

Thanks in advance!

[ArnoM]

1. See: Location of VMware View log files (1027744) | VMware KB

2. Yes, It could be the problem. Also, if it's not the network firewall, check Connection server Windows Firewall settings if this is allowing a port 18443 connection. Also check Cannot connect to VMware View Composer (1029136) | VMware KB

3. See Replace the Default Port for View Composer: Documentation for VMware Horizon 6 version 6.2

4. Good question. I don't think this is supported, but have to check. I actually think you need to upgrade the composer server to version 7 as well.

[fayyazafzal]

Thanks it was helpful!

on point 4 is there any confirmation!

[ArnoM]

See: https://pubs.vmware.com/horizon-7-view/topic/com.vmware.ICbase/PDF/view-70-upgrades.pdf

Table 2.1, page 11.

It's not supported.