mwhi
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Contributor

"You are not entitled to use this system" after signing out

We've got a view pool where the thin clients are having trouble getting an entitlement after restarting the computer. The sec group is entitled to the pool and the users are in the sec group, yet they still get an error when signing in saying they are not entitled. Other machines in this pool are working, it's just when they restart they are not able to connect once more. I've added myself to the group and I am not given access to the pool when signing into view, however, I am able to see myself in the sessions area of the problem pool.

 

Anyone have any suggestions? We didn't make any changes to the environment recently that should affect the entitlements. 

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