VMware Horizon Community
marshallmathers
Enthusiast
Enthusiast

new pool - cant connect to desktop

hello i have just setup a new horizon 7.4 infrastructure with windows 10 linked clone pool .

i can see the desktop pool when login using web or horizon client but i cant access connect to a desktop.

i get the following error:

2018-04-04_10-33-36.png

any suggestions?

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sjesse
Leadership
Leadership

Try connecting with vcenter to one of the VMs. Check the windows firewall, I've seen the windows firewall get corrupted and break the horizon firewall rules and block the agent from communicating.

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marshallmathers
Enthusiast
Enthusiast

yes looks like network ports. Thanks,

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