VMware Horizon Community
redsnapper76
Contributor
Contributor

location based printing settings not kept

Hello,

we have deployed location based printing

- installed printer drivers in template

- configured printer ports in template

- configred gpo

All works fine, printers get mapped according to ip range etc.

But printers seem to get mapped in for example black and white - portrait setting.

User changes settings, for example, color and landscape in the printer as default settings.

when he logs off and on again, the first settings are set back.

It seems that when a user defines settings, these are not remembered.

Is there a way so the settings are kept?

Is anyone has some experience on this?

thanx

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6 Replies
TomHowarth
Leadership
Leadership

How are you GPO's configured? It could be that the settings are enforce in every login.

Sent from my iPhone

Tom Howarth VCP / VCAP / vExpert
VMware Communities User Moderator
Blog: http://www.planetvm.net
Contributing author on VMware vSphere and Virtual Infrastructure Security: Securing ESX and the Virtual Environment
Contributing author on VCP VMware Certified Professional on VSphere 4 Study Guide: Exam VCP-410
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redsnapper76
Contributor
Contributor

the gpo was indeed put on enforce but the problem remains.

I should think this would be stored in the profile of the user, or not?

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TomHowarth
Leadership
Leadership

make sure that inheritance is blocked for that OU, otherwise it will still apply

Tom Howarth VCP / VCAP / vExpert
VMware Communities User Moderator
Blog: http://www.planetvm.net
Contributing author on VMware vSphere and Virtual Infrastructure Security: Securing ESX and the Virtual Environment
Contributing author on VCP VMware Certified Professional on VSphere 4 Study Guide: Exam VCP-410
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redsnapper76
Contributor
Contributor

I have also opened a case with VMware.


This is their responds

I believe that what you are experiencing is well expected behaviour and you cannot save user preferences with location based printing when using ThinPrint. This is a limitation on behalf of Cortado.

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Gaurav_Baghla
VMware Employee
VMware Employee

Is this something that you are looking for

  • Persistent settings in location-based printing
    Printer settings for location-based printers are retained after a user logs out or disconnects from the desktop. After the user logs in to the desktop again, the location-based printer continues to use the previously configured settings.

View Release Notes

Regards Gaurav Baghla Opinions are my own and not the views of my employer. https://twitter.com/garry_14
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JeremyWF13
Contributor
Contributor

You can use the driver field to enter the target of the printer and just remove the IP address all together.    I have had better luck that way with keeping settings and the print spooler not dying.   Not sure why that isn't documented somewhere.  

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