kiosk mode add account failed

[dingding]

C:\>vdmadmin  -Q -clientauth -add -domain TESTDM -clientid 00:1f:3c:18:ef:42
Error: Failed to perform clientauth operation (the specified domain does not exist or can't contact。)

the domain i specified is the same as i see in the view client connection dialog.

i execute this command in my only connection server

[mittim12]

Have you checked out this whitepaper, http://www.vmware.com/files/pdf/VMware-View-KioskMode-WP-EN.pdf?   In the exsample commands the client ID is specified before the domain, not sure if that matters or not.   Is the connection broker in question on that domain and have DNS setup correctly? 

[senk]

Run the vdmadmin command from C:\Program Files\VMware\Vmware View\Broker\bin\

1. Run the command prompt with administrator previleages

Since you are trying to create a clientauth authentication user on the domain controller you need domain administrator privileges.

Therefore you should launch the command prompt using the domain admin previleages)

1. Check for the error/warning under the windows events on the broker when it throws the error on the command prompt.
2. Use the -genpassword to generate the password for the client (This is not mandotary, may be give a try)

In the same command prompt are you able to perform below operations:

Are you able to add a custom-user as a clientid

#vdmadmin -Q -clientauth -add -domain yourdomain -clientid custom-kioskuser

Is adding the default OU and group working for you

#vdmadmin –Q –clientauth –setdefaults –group kiosk-group –ou OU=my-ou,dc=com

Are you able to list the configuration?

#vdmadmin -Q -clientauth -list

Hopefully the above steps would help you.

Thanks

Sen

[dingding]

still the same error. i can list the configuration.