iPad wrong keyboard input

[ICTProcura]

Hello,

We are having issues with VMware View Client keyboad input on iPad.

When we open the on-screen keyboard when using the VM, the keyboard layout is visually correct (Azerty-layout).

But when we type, the VM receives the keyboard input as Qwerty.

The keyboard settings on the VM are correct (Azerty-layout). We have no problems with the VM when using it on Windows machines.

The workaround we are currently using:

When we change the keyboard settings on the VM to Qwerty and we type on the Azerty-layout on screen keyboard most of the keyboard input is good.

But the user has to switch this back to Azerty-layout when he wants to use his VM on a Windows machine.

Is this a known bug with the VMware View Client on iPad and Azerty-layout?

Thanks in advance!

[Cavin]

Hi,

I have few questions for your description. What's the Windows version? What's the keyboard settings for Azerty-layout on the VM? French (France) or French (Belgium)? These two keyboard layouts are supported by the VMware View Client on iPad.

Thanks,

Guoxin

[Firehole3]

Hi,

It should work well no matter what input language on Desktop. For your case, there might be one thing to double check.

Are you on WLAN use case and you type the characters right after connected to Desktop?

Would you please try step below?

   1, wait for a while after connected

   2, or disconnect and reconnect again

If the issue persists, please let us know:

1, iOS Client version and Desktop Agent version

2, Connection protocol: PCoIP or VMware Blast

Regards,

Peter

[ICTProcura]

Hello,

We are using Windows 7 Professional on our VM's.

The keyboard settings for the Azerty-layout are Dutch (Belgium), is this not supported?

[ICTProcura]

Hello,

We use WLAN and/or 4G on the iPad.

The problem stays when reconnecting or disconnecting. I have also tried restarting the VM multiple times.

The device is an iPad Pro, iOS 9.3.

We use the VMWare Horizon View Client from the app store, version 4.1.

Connection protocol is PCoIP.