VMware Horizon Community
vxaxv17
Contributor
Contributor

http 404 error when connecting to connection server

I enter in the name of my connection server and it adds it to the client.  then i click connect and i get an http error 404 with "ok" being the only button i can click.  it then brings me back to the client so i am unable to connect to any desktops.

any ideas?

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mittim12
Immortal
Immortal

Is your connection broker actually available?   Can you connect if you use the old Mac client? 

vxaxv17
Contributor
Contributor

i am able to connect using the ipad client as well as zero clients and the windows client.  The mac client is the only one giving me problems.  I am using pcoip only (forced on the pool) and when i tried the older mac client it would not connect.  

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admin
Immortal
Immortal

Does trying to access your connection server via Safari (typing URL into browser address bar) work?

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mittim12
Immortal
Immortal

Sorry I lost track of this.  As the other poster suggested can you resolve the URL in a browser window.  This will verify that DNS is resolving everything correctly for the Mac. 

vxaxv17
Contributor
Contributor

Thanks for the response.  For whatever reason, when i tried connecting again today, i no longer had the problem.  It appears that you get the 404 error if there is no connection in place to the connection broker server.  As a test, i disconnected from the wireless network on my mac and opened the view client and got the 404 immediately upon trying to connect. thanks again.

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vxaxv17
Contributor
Contributor

no worries.  I as mentioned just a minute ago, I was on public wifi and going through a vpn to the connection server.  Looks like there might have been something up with the vpn connection as when i tried it again today i was able to connect no problem. thanks.

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