horizon has a problem with Internet Explorer 10

[CHUsven]

Hello,

my problem is this: I want to test access to my application with all the possibilities (IE, Fierfox, Chrome, Horizon client).

• Chrome, all is ok
• Fierfox, all is ok
• Horizon client, all is ok
• IE 11, all is ok
• IE 10, I have a problem:

          I manage to reach the login interface, identify myself and see my application. but when I launch the application, nothing, the page remains blank.

          during my search, the only information found was in the IE console (F12). I have this error:

ReferenceError: « MutationObserver » est indéfini    at default (https://*****.***/portal/webclient/app-htmlaccess.cd5f0c1e75288e4b4529.js:1:686501)    at instantiate (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382309)    at Anonymous function (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382615)    at invoke (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:380649)    at invoke (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:383036)    at n (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381557)    at s (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381859)    at instantiate (https://*****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382298)<div class="ui-page ui-body {{transitionState}} ng-scope" ng-if="$root.CLIENT_MODE !== null" ng-view=""> ReferenceError: « MutationObserver » est indéfini      at default (https://****.***/portal/webclient/app-htmlaccess.cd5f0c1e75288e4b4529.js:1:686501)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382309)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382615)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:380649)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:383036)    at n (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381557)    at s (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381859)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382298) ReferenceError: « MutationObserver » est indéfini    at default (https://****.***/portal/webclient/app-htmlaccess.cd5f0c1e75288e4b4529.js:1:686501)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382309)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382615)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:380649)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:383036)    at n (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381557)    at s (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381859)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382298) ReferenceError: « MutationObserver » est indéfini    at default (https://****.***/portal/webclient/app-htmlaccess.cd5f0c1e75288e4b4529.js:1:686501)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382309)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382615)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:380649)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:383036)    at n (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381557)    at s (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381859)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382298) ReferenceError: « MutationObserver » est indéfini    at default (https://****.***/portal/webclient/app-htmlaccess.cd5f0c1e75288e4b4529.js:1:686501)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382309)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382615)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:380649)    at invoke (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381991)    at Anonymous function (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:383036)    at n (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381557)    at s (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:381859)    at instantiate (https://****.***/portal/webclient/vendor.cd5f0c1e75288e4b4529.js:1:382298)

it is a test infrastructure with two connection servers, an application server with notepad, and a security server.

for information, yesterday I manage to access my application and the only difference between yesterday and today is the addition of a replica of the connection server and the addition of the security server.

another interesting tests:

• the application starts well on IE11 but when I switch the browser mode to IE10 with the development tool (F12), I have this error again. which makes me suppose that the error would come from IE10.

here I tried to give you as much information as possible. if you need more information I will provide you if possible.

Have a good day

Sven De Borre

[sjesse · Accepted solution]

I suggest testing with supported browsers, the problems you are probably seeing are the interface using features that weren't designed for ie10.

System Requirements for HTML Access

[CHUsven]

Thanks a lot for your answer.

I seemed to have seen IE 10 in compatibility, it was certainly for an earlier version and therefore an error on my part.

I let go of IE 10 and pass my clients in IE 11.

Thank you again and have a good evening!

sven

[lirick]

IE 10 has been removed from support list for a long time for HTML Access.