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lucarobusto_arp
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horizon admin panel internal error

Hi all,

I've used Horizon 7 perfeclty for about 1 year. The version is:

7.10.0 build - 14584133

It's some days, that I receive internal errors when in the admin panel I try to reach the following pages:

main/events

main/sessions_list

lucarobusto_arp_0-1615886681219.png

 

while the 

main/servers/connectionServers

is in a infinite hanged loop, and does not open:

https://www.screencast.com/t/Nhvc1fXtDiii

If I try to edit the Evnets database, the button is not answering:

lucarobusto_arp_1-1615886880238.png

 

Who can suggest me the best way to troubleshoot this?

I already rebooted the Connection Server, and did not solve the issue.

 

All that I did in the past days, was updating the SSL Public certs for Connection Server, Security Server, and the operation was succesfully.

 

Thanks for the support.

 

 

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lucarobusto_arp
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I solved upgrading to Horizon 8 (2012).

 

thanks anyway for the support.

View solution in original post

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lucarobusto_arp
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Catalina Log seems starting correctly:

 

16-Mar-2021 12:40:55.097 INFO [ws_tomcatservice_init] org.apache.catalina.startup.Catalina.addClusterRuleSet Cluster RuleSet not found due to [java.lang.ClassNotFoundException: org.apache.catalina.ha.ClusterRuleSet]. Cluster configuration disabled.
16-Mar-2021 12:40:55.097 INFO [ws_tomcatservice_init] org.apache.catalina.startup.Catalina.addClusterRuleSet Cluster RuleSet not found due to [java.lang.ClassNotFoundException: org.apache.catalina.ha.ClusterRuleSet]. Cluster configuration disabled.
16-Mar-2021 12:40:55.611 INFO [ws_tomcatservice_init] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["ajp-nio-8009"]
16-Mar-2021 12:40:55.877 INFO [ws_tomcatservice_init] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
16-Mar-2021 12:40:55.892 INFO [ws_tomcatservice_init] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-127.0.0.1-48080"]
16-Mar-2021 12:40:55.908 INFO [ws_tomcatservice_init] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
16-Mar-2021 12:40:55.908 INFO [ws_tomcatservice_init] org.apache.catalina.startup.Catalina.load Initialization processed in 847 ms
16-Mar-2021 12:40:55.908 INFO [ws_tomcatservice_init] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
16-Mar-2021 12:40:55.908 INFO [ws_tomcatservice_init] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.5.45
16-Mar-2021 12:40:55.955 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\admin.war]
16-Mar-2021 12:41:07.608 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:41:08.856 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\admin.war] has finished in [12,901] ms
16-Mar-2021 12:41:08.856 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\newadmin.war]
16-Mar-2021 12:41:20.303 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:41:24.265 INFO [localhost-startStop-1] com.vmware.admin.ui.filter.HorizonFilter.init Application Initialization - PIWIK_SERVER = null
16-Mar-2021 12:41:24.374 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\newadmin.war] has finished in [15,518] ms
16-Mar-2021 12:41:24.374 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\portal.war]
16-Mar-2021 12:41:29.460 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:41:30.224 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\portal.war] has finished in [5,850] ms
16-Mar-2021 12:41:30.224 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\rest.war]
16-Mar-2021 12:41:54.716 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:41:54.747 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\rest.war] has finished in [24,523] ms
16-Mar-2021 12:41:54.747 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\ROOT.war]
16-Mar-2021 12:41:58.944 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:42:25.523 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\ROOT.war] has finished in [30,776] ms
16-Mar-2021 12:42:25.523 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\view-client.war]
16-Mar-2021 12:42:29.750 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:42:29.750 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\view-client.war] has finished in [4,227] ms
16-Mar-2021 12:42:29.750 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\view-vlsi.war]
16-Mar-2021 12:43:04.374 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:43:09.324 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [C:\Program Files\VMware\VMware View\Server\broker\webapps\view-vlsi.war] has finished in [39,574] ms
16-Mar-2021 12:43:09.326 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files\VMware\VMware View\Server\broker\webapps\admin_old]
16-Mar-2021 12:43:37.277 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:43:37.976 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files\VMware\VMware View\Server\broker\webapps\admin_old] has finished in [28,650] ms
16-Mar-2021 12:43:37.976 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files\VMware\VMware View\Server\broker\webapps\newadmin_old]
16-Mar-2021 12:44:09.655 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
16-Mar-2021 12:44:13.608 INFO [localhost-startStop-1] com.vmware.admin.ui.filter.HorizonFilter.init Application Initialization - PIWIK_SERVER = null
16-Mar-2021 12:44:13.691 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files\VMware\VMware View\Server\broker\webapps\newadmin_old] has finished in [35,715] ms
16-Mar-2021 12:44:13.753 INFO [ws_tomcatservice_init] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["ajp-nio-8009"]
16-Mar-2021 12:44:13.775 INFO [ws_tomcatservice_init] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-127.0.0.1-48080"]
16-Mar-2021 12:44:13.791 INFO [ws_tomcatservice_init] org.apache.catalina.startup.Catalina.start Server startup in 197878 ms

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lucarobusto_arp
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I solved upgrading to Horizon 8 (2012).

 

thanks anyway for the support.

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