error: client disconnected due to lack of activity

[rummie]

We are using VDI Horizon VIEW 6.2.2 and the users get this error. "error: client disconnected due to lack of activity". In the Global Settings, we have the option for "View Administrator Session Timeout" but not the View Client's session timeout.

  Any help is appreciated.

[rummie]

It also gives the errors "SSL Connection was shut down while reading." and " Error: Timeout was reached."