Horizon view VMware help needed.
error: customization operation timed out. Pairing state:In pairing...
error under events: Provisioning error occurred for Machine [machinename]: Customization operation timed out
This does not happen to all VM's in this pool. 6 out of 12 vdi's are having this error and are stucked in customizing mode. We are using view - 6.1.0 with 6.1 agent. If a user logs off, the same machine is provisioned again however, if any machine is deleted manually or by reducing the max number of machines in configuration, the machine gets stucked in customizing mode. Any help on this would be helpful. Thanks
View agent logs of golden image shows this error:
2018-06-20T12:45:30.884-04:00 DEBUG (0450-0394) <MessageChannel ReceiveThread> [MessageFrameWork] Unable to locate queue PCoIPVChan-SVR(1) with hint MESSAGE_IPC.
2018-06-20T12:45:30.885-04:00 DEBUG (0450-0394) <MessageChannel ReceiveThread> [MessageFrameWork] Unable to locate queue PCoIPVChan-SVR(1) with hint MESSAGE_IPC.
2018-06-20T12:45:30.987-04:00 DEBUG (0450-0394) <MessageChannel ReceiveThread> [MessageFrameWork] Unable to locate queue PCoIPVChan-SVR(1) with hint MESSAGE_IPC.
2018-06-20T12:45:30.988-04:00 DEBUG (0450-0394) <MessageChannel ReceiveThread> [MessageFrameWork] Unable to locate queue PCoIPVChan-SVR(1) with hint MESSAGE_IPC.
Do you have any post customization scripts that run? I've seen this when the script freezes
Sjesse: Thanks for your speedy response. I am not sure as I took over view recently. how do I check it?