spartakos80
Contributor
Contributor

creating or deleting pool stuck

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hello,

o'm facing problem with my vmware view horizon when i try to create pool it still stop at proccess provisioning and no any update happens. also it happens when i try to delete another pool still face long time problem and i deleted them manually. i'm just asking about the reason that makes it happens, i didn't make any update or changes on my servers.

i've 2 connection server (normal and replica)

vcompser installed on vcenter server

database of vcenter located on centralized SQL server and the service for vcenter running and working.

i'm already working normally on my dedicated pool and i can connect to the machine normally with no problems

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Gaurav_Baghla
VMware Employee
VMware Employee

Hello spartakos80spartakos80,

Possibly a replication Problem between the 2 Connection servers.Check the Eventvwr >Application and Services>Adam Logs

If you find replication problem Try to force the replication http://kb.vmware.com/kb/1021805

For a Temporary Fix Please follow this http://kb.vmware.com/kb/2068381

If still the issue persists please have a look at this http://kb.vmware.com/kb/2014488

As per my understanding these articles should resolve your problem.

Regards Gaurav Baghla Opinions are my own and not the views of my employer. https://twitter.com/garry_14

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Gaurav_Baghla
VMware Employee
VMware Employee

Hello spartakos80spartakos80,

Possibly a replication Problem between the 2 Connection servers.Check the Eventvwr >Application and Services>Adam Logs

If you find replication problem Try to force the replication http://kb.vmware.com/kb/1021805

For a Temporary Fix Please follow this http://kb.vmware.com/kb/2068381

If still the issue persists please have a look at this http://kb.vmware.com/kb/2014488

As per my understanding these articles should resolve your problem.

Regards Gaurav Baghla Opinions are my own and not the views of my employer. https://twitter.com/garry_14

View solution in original post

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spartakos80
Contributor
Contributor

thanks alot for your help Gaurav_BaghlaGaurav_Baghla

i did what you gave me and i can now create the pool and it was created, but there is small thing when i check the pool through the vmware view web site i found the status of the desktop unknown (missing) although the virtual machines are up and the agent installed on these machines.

in my dedicated pool the version of the agent is 5.1.3

and in the floating pool the version is 5.1.0

does it make any problem???

thanks again for your help

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Gaurav_Baghla
VMware Employee
VMware Employee

Appreciate your Response.Glad that the solution worked.

Regarding the agent being of slightly different versions you might not face any particular problems. But it is recommended to update the agent compatible with the version of Horizon View.

Regards Gaurav Baghla Opinions are my own and not the views of my employer. https://twitter.com/garry_14
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spartakos80
Contributor
Contributor

hello Gaurav_BaghlaGaurav_Baghla


now i created pool and delete it for test and recreate it and it works normally as i informed you before but i'm facing small trick Smiley Happy when creation finished i found the status of the virtual machines in the view connection console unknown (missing), i attach print screen for that. so just asking about the reason of that and how can i fix it?


appreciate your help Smiley Happy


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Gaurav_Baghla
VMware Employee
VMware Employee

unknown (missing) status might be because of the Initial problems please delete the stale Desktop Entries Once.


http://kb.vmware.com/kb/2015112


If you are at 5.3.3 or later You can use ViewDbCheck as well https://labs.vmware.com/flings/viewdbchk


Regards Gaurav Baghla Opinions are my own and not the views of my employer. https://twitter.com/garry_14
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