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RoboMFGroup
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XP - ERRORMESSAGE=Missing thumbprints

Hi,

I am having a problem on a new Horizon View installation, my Windows 7 pools work fine however my XP pools come up with the following errors:

Events DB

Provisioning error occurred for Machine xp-001: Customization error due to no network communication between the View agent and Connection Server

Resources\Machines\Status

01-Aug-2015 14:48:12 BST: No network communication between the View Agent and Connection Server. Please verify that the virtual desktop can ping the Connection Server via the FQDN.

Pairing state:In pairing...

Configured by:CONNECTIONSVR01.domain.int CONNECTIONSVR02.domain.int CONNECTIONSVR03.domain.int

Attempted theft by:

Documents and Settings\All Users\Application Data\VMware\VDM\logs\debug-2015-07-31-223846.txt

2015-08-01T14:46:05.203+01:00 INFO  (0B78-09E8) <theEventPublishingManager> [AgentJmsConfig] Attempting to securely pair agent for JMS communication

2015-08-01T14:46:05.468+01:00 WARN  (0B78-09E8) <theEventPublishingManager> [AgentJmsConfig] ERROR response from CONNECTIONSVR02: ERRORCODE=Invalid, ERRORMESSAGE=Missing thumbprints

2015-08-01T14:46:05.484+01:00 WARN  (0B78-09E8) <theEventPublishingManager> [AgentJmsConfig] ERROR response from CONNECTIONSVR03: ERRORCODE=Invalid, ERRORMESSAGE=Missing thumbprints

2015-08-01T14:46:05.484+01:00 WARN  (0B78-09E8) <theEventPublishingManager> [AgentJmsConfig] ERROR response from CONNECTIONSVR01: ERRORCODE=Invalid, ERRORMESSAGE=Missing thumbprints

I have checked connectivity to the connection servers, I tried manually installing the Root CA when i saw the reference to missing thumb prints

I am running everything on 2012 r2 including the domain, Horizon View 6.1 and the highest supported agent 6.0.2 on the desktops.

Any pointer would be greatly appreciated.

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RoboMFGroup
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RoboMFGroup
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I have figured it out and it was staring me right in the face (almost)....

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=211076...

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