alisampras
Enthusiast
Enthusiast

Windows keyboard shortcut not working

Hi All,

- Horizon 7.10

- AppVol 2.18

- DEM 9.9

We provisioned Windows 10 (1909) instant clone. All work as per normal. However, upon login we noticed that can't use the following keyboard shortcuts:

WinKey + A

WinKey + D

WinKey + E

WinKey + R

WinKey + S

WinKey + T

Hope someone has encountered and found the resolution.

Look forward to a reply.

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4 Replies
alisampras
Enthusiast
Enthusiast

Hi All,

- Horizon 7.10

- AppVol 2.18

- DEM 9.9

- Dell Wyse 5470

We provisioned Windows 10 (1909) instant clone. All work as per normal. However, upon login we noticed that can't use the following keyboard shortcuts:

WinKey + A

WinKey + D

WinKey + E

WinKey + R

WinKey + S

WinKey + T

Hope someone has encountered and found the resolution.

Look forward to a reply.

0 Kudos
amr12
Enthusiast
Enthusiast

Is your display protocol RDP? If so, this won't work.  PCoIP and Blast will work.

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alisampras
Enthusiast
Enthusiast

Hi amr12,

Thanks for quick reply.

I am using Blast. FYI, one keyboard key work WinKey+Tab. But we want other keys like WinKey+D and others to work.

Please ask if you need other information

Hope you guys have some solutions.

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alisampras
Enthusiast
Enthusiast

Guys,

Anyone can help to further check my Windows keybaord shortcut issue or have solution?

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