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kSosa
Contributor
Contributor

Windows 7 stuck at welcome screen after password change

After my users have a password change the view windows 7 desktop hangs on the login. We have let is sit on welcome screen for  24hr with no chnage. Other users can login to same desktop and if we delete the hung users profile the user can log back on to the desktop. Has anyone seen this problem?

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WilliamReid
Enthusiast
Enthusiast

Hi there,

Sounds like an issue with the users profile.

You might need to enable debug for environmental logging and possibly netlogin for locate the actual cause assuming you don't see anything in the event viewer on the VDI desktop to on the AD server.

You can find instructions on how to find those in Microsoft's KB site.

Wm

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kSosa
Contributor
Contributor

I am unable to duplicate the problem to get the debug. Still having issue and will continue to work on this.

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