I was trying to install VMware Horizon Client 4.9 on my Windows7 PC.
I found the following lines from log that could have been the cause of error.
MSI (s) (F0:F0) [16:58:16:512]: Product: VMware Horizon Client -- Error 1904. Module D:\Software\VMware\VMware Horizon View Client\vmwHorizonClientController64.dll failed to register. HRESULT -2147024703. Contact your support personnel.
Error 1904. Module D:\Software\VMware\VMware Horizon View Client\vmwHorizonClientController64.dll failed to register. HRESULT -2147024703. Contact your support personnel.
Please help on how to get in installed.
VMware-Horizon-Client-4.9.0-9539668.exe
Windows7 HomePremium SP1
I had disabled Firewall and Avast AV and still the error occurs.
Regards,
I think it's a problem on VMware's side with this. I cannot get it to install on anything.
I have the same problem on one Windows Server 2008 R2 (64-bit) machine. Other machines running the same OS are fine. Reinstalling 4.7.0 works.
This is the relevant part of the verbose installation log:
MSI (s) (8C:74) [11:23:19:586]: Executing op: RegSelfReg(File=vmwHorizonClientController.dll,FileID=vmwHorizonClientController.dll)
MSI (s) (8C:74) [11:23:20:592]: Executing op: RegSelfReg(File=vmwHorizonClientController64.dll,FileID=vmwHorizonClientController64.dll) CustomAction +vmwHorizonClientController64.dll returned actual error code -2147024703 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (8C:74) [11:23:20:738]: Note: 1: 2205 2: 3: Error
MSI (s) (8C:74) [11:23:20:738]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1904
MSI (s) (8C:74) [11:25:31:244]: Note: 1: 2205 2: 3: Error
MSI (s) (8C:74) [11:25:31:244]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (8C:74) [11:25:31:244]: Product: VMware Horizon Client -- Error 1904. Module C:\Program Files (x86)\VMware\VMware Horizon View Client\vmwHorizonClientController64.dll failed to register. HRESULT -2147024703. Contact your support personnel. CustomAction +vmwHorizonClientController64.dll returned actual error code -2147024703 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (8C:74) [11:25:33:076]: Note: 1: 2205 2: 3: Error
MSI (s) (8C:74) [11:25:33:076]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1602 Action ended 11:25:34: InstallFinalize. Return value 3.
MSI (s) (8C:74) [11:25:34:353]: User policy value 'DisableRollback' is 0
MSI (s) (8C:74) [11:25:34:353]: Machine policy value 'DisableRollback' is 0
I was not able to install the horizon client 4.9.
Hcmon.inf installation failed (windows couldn't verify if it was signed).
I had to install Net Framework 4.6.1 and the cumulative update from Windows Update (like kb4343900 or kb4457144)
That's a prior known issue when other VMware productions are installed on the same machine since hcmon.inf is shared across multiple products. Do you have anything else installed from VMware?
Other then the previous build of the Client...no. It's supposed to be a rip and replace.
Windows was installed with only Vmware Horizon View Client. No more software from Vmware.
Version 4.7.0 installed fine, but not 4.9
There is a fix for this. Horizon Client 4.9 has a requirement for Microsoft .Net 4.7. Install that and the installer will work as expected.
Unfortunately that didn't work. I installed 4.7.2, rebooted and tried again.
I had the same issue.
But I found the reason by looking at the dependencies for the vmwHorizonClientController64.dll and noticing that the Microsoft Visual C++ 2017 Runtimes (x64) are missing.
Strange is that the Visual C++ 2017 packet is included in the setup file, but some how it doesn't get triggered.
Thanks Trockenasche - after installation of VC++2017 (which supercedes and uninstalls 2015), I was able to successfully install Horizon Client 4.9.0.
VC++ 2017 available here:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Guys,
Try installing this again by un-checking HTML5 Multimedia Redirection Support as shown below . It worked for me like Charm!!!...
The VC++2017 was the ticket to win for us. We're Win 10, btw.
Dear PuviarasuEswaramoorthi,
for both versions 4.10 and 5.0 the Client installation failed and aborted very close to the end, where I noticed it just mentioned something with HTML5 blabla.
After removing the checkbox for HTML5 Multimedia Redirection Support, as shown in your screenshot, the issue has been resolved - sort of ...
BR
NC
Horizon client installation is failing as it couldn't register the dll vmwHorizonClientController64.dll.
Confirm HKCR\CLSID\{8987B676-630A-4711-A9C7-025064F7B2C6} exists, and manually unregister the dll in cmdline:
Run cmd as admin, go to D:\Software\VMware\VMware Horizon View Client\, and run regsvr32 /u vmwHorizonClientController.dll, check whether installation succeeds(and confirm HKCR\CLSID\{8987B676-630A-4711-A9C7-025064F7B2C6} doesn't exist).
If you want to register it back, run regsvr32 vmwHorizonClientController.dll.
ran into this with 5.5.0 on Windows 10 - ver 2004. uninstalled the c++ 2015-2019 components, then reinstalled VMware horizon successfully. -Cdecelles
Thanks, Mason. This fixed it for me on Windows 10 1909 when none of the other solutions had worked.