We have recently created a pool of linked clone Windows 10 VMs. Our original pool of Windows 7 VMs have no issues whatsoever. The Windows 10 pool was created with the exact same settings as the Windows 7 ones.
However, when we try to log into them with our Dell WYSE Zero Clients we get a black screen on both monitors then it disconnects after 10 seconds. If we just have one monitor connected it works perfectly.
We're also having issues with people logging in with a single monitor and the desktop just flashes over and over again. Reboot usually fixes, but the problem reappears later.
Things I've tried:
I've tried updating the VGA driver to the one that's in the agent directory but it's exactly the same version.
I'm at a complete loss as to what's happening. Any help would be greatly appreciated.
VMWare support is not helping whatsoever.
EDIT: Logging in with Horizon Client in Windows has the same effect as the Zero Clients.
did you tried to upgrade zero client firmware ?
Black screens and disconnects can happen for a number of reasons. Firewall (ruled out since 1 screen works), network latency/packet loss or resource issue on the machine with the Horizon Agent. Have you reviewed the Horizon Agent logs to see what is going on? Feel free to share them here along with times of when the user connected/disconnected (sanitize as needed).