Windows 10 Start Button No Longer Works

[umms]

We have had this problem sporadically and it doesnt affect all users. Seems like after a rebalance or a recompose some users lose the ability to click on the start menu and bring up a list of their programs. Doesn't happen to all Desktops in pool. Can't figure out the rhyme or reason for this. If I set someone up with a brand new desktop it works fine. But people don't want to have to setup their stuff again - Just using persistent drives.

This is Windows 10 LTSB running latest patches and Horizon View 7.9 agent. Anyone have a fix for this?

Thanks!

[JohnTwilley]

Did you run the VMWare Optimization Fling on that image?  That's been know to cause the Start Menu to Hang/freeze.

VMware just released a newer version of the Optimization fling that resolved that issue.  The problem is that you would need to roll-back to a good state, and then use the new tool...

John

[MaxStr · Accepted solution]

I had this issue with 7.9 as well, and re-installing both the View Agent and VMWare Tools resolved it for some reason.

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