FloLaco
Contributor
Contributor

Win7 x64 Installation of Horizon Client

Hello,

I try to install the Horizon Client on my laptop, but it fails :

pastedImage_0.png

When I check the log file : VMware_Horizon_Client_20180416111211_001_ViewClientx64.log

I had the question of granted admin access before installation, I agreed, so I don't understand why it can insert a entry.

[...]

MSI (s) (AC:84) [11:12:56:965]: Executing op: RegAddValue(Name=Name,Value=C:\Program Files (x86)\Common Files\VMware\DeviceRedirectionCommon\ftnlrdp.dll,)
MSI (s) (AC:84) [11:12:56:981]: Note: 1: 1401 2: HKEY_CURRENT_USER32\SOFTWARE\Microsoft\Terminal Server Client\Default\AddIns\Netlink 3 HV 3: 1021
MSI (s) (AC:84) [11:12:56:981]: Transforming table Error.

MSI (s) (AC:84) [11:12:56:996]: Transforming table Error.

MSI (s) (AC:84) [11:12:56:996]: Produit : VMware Horizon Client -- Erreur 1406. Impossible d’écrire la valeur Name dans la clé \SOFTWARE\Microsoft\Terminal Server Client\Default\AddIns\Netlink 3 HV. Erreur système . Vérifiez que vous disposez des droits d’accès nécessaires pour cette clé ou contactez votre service de support technique.

Erreur 1406. Impossible d’écrire la valeur Name dans la clé \SOFTWARE\Microsoft\Terminal Server Client\Default\AddIns\Netlink 3 HV. Erreur système . Vérifiez que vous disposez des droits d’accès nécessaires pour cette clé ou contactez votre service de support technique.
MSI (s) (AC:84) [11:12:57:027]: User policy value 'DisableRollback' is 0
MSI (s) (AC:84) [11:12:57:027]: Machine policy value 'DisableRollback' is 0
Fin de l’action 11:12:57 : InstallFinalize. Valeur renvoyée : 3.

[...]

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6 Replies
techguy129
Expert
Expert

Go into the registry and check that the user account has full permissions on the NetLink 3 HV key.

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FloLaco
Contributor
Contributor

Hello,

Thanks for your reply.

There is no key with that name because the installer cannot insert it, if I correctly match the error.

Here is my screen :

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I'm into the Administrators group :

pastedImage_1.png

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techguy129
Expert
Expert

What permissions does florian_lacommare have?

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FloLaco
Contributor
Contributor

Same :

pastedImage_1.png

I've monitored the regedit entry during installation :

There is "NAME NOT FOUND"

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techguy129
Expert
Expert

Can you try installing it with the following commands?

VMware-Horizon-Client-y.y.y-xxxxxx.exe REMOVE=Scanner,SerialPort

Installation Properties for Horizon Client

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FloLaco
Contributor
Contributor

The installation is working with these parameters.

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