Hello We are facing an issue when logging in to our W10 (20h2) based Horizon Instant Clones (v7.12)
3 out of 5 tries the Screen keeps black after Windows started. YOu can CTRL+ALT+DEL and run task manager and check eventviewer etc.
I checked the Blast session logs under Programmdata and found an repeating error when the screen keeps black:
[WARN ] 0x2230 bora:⚠️ VNCSERVER-WIN32: Device access lost while acquiring the next frame, attempting to re-initialize...
[WARN ] 0x079c bora:⚠️ VNCSERVER-WIN32: SetThreadDesktop failed: Unknown error 6 (0x6) (0x6)
[WARN ] 0x2230 bora:⚠️ VNCSERVER-WIN32: Device access lost while getting frame rects, re-initializing and clearing the bitmask.
Does anyone know what to do?
I already tried to uninstall, View Agent, VmWare Tools and reinstall (First VmWare Tools, reboot, View Agent)
