When users attempt to reconnect to desktops in the morning, desktop is not responding, has to be restarted in vCenter

[00Joerg00]

Hello!

Since we updated to View 6.1 (and also to 6.1.1) we have the problem that every day around 4 different people from over 100 have reconnect problem in the morning. During the day we have no problems?!?

When they want to connect to their View desktop, Windows 7 pro craches and teh Desktop is powered off. After this craches the Desktop will not start automatically by the user when he try to reconnect. Only over the vCenter we can start this desktops? We use Dell Wyse Zero Clients with the newest patches. Anybody has an idea? In the Windows logfiles we see nothing. The VMware support need very longtime for answers, until now we have no solution.

Best regards,

Joerg

[00Joerg00]

I found new information. The dekstops are powered off, that teh reason why they don't wnat start up by self. Now I activate HA and teh policy taht all machine should powered on, this is a perfect workaround for me.