Vmware view agent unreachable in Win7 & XP

[kirtanpatel]

Hi Friends,

Need help..

I installed vmware view agent in windows7 & XP after installation its working fine. then within one hour i am not using winxp and windows7

after one hour i try to loge in vmware view its showing agent is not rechable i try following things but not  success

1 Reinstall view agent

2 remove readd windows 7 vmware view connection server

3 Disable firewall with Policy & localy both

4 restart pc

5 restart connection server

6 i am able to ping all server with host.

please guide me any body what is need to do next

Thanks & Regards

Kirtan Patel

[pwynne]

Hi,

When you go into services on the local machine is the agent running?

Can you ping the desktop from the connection server and using the FQDN?

Paul

[kirtanpatel]

Hi Friend,

Thanks for reply

I check this all things but not success services is running and i am able to ping using fqdn but not resolved

i removed agent & reinstall but same.

Please dear you any solution send me i am facing this problem XP & Windows 7 os.

Thanks & Regards

Kirtan Patel

Email kirtanp1@gmail.com

Co. Mo. +919879612550

[mittim12]

So the agent shows as not reachble in the View Admin screen?   can you run the diagnostic script on the agent machine so that all the appropriate logs are generated. 

[kirtanpatel]

Hi Friends,

Thanks for reply

yes Its showing agent unreachable in admin console and i am not able to connect.

second i have not scripts for logs generation can please share with

my email id is kirtanp1@gmail.com

Thanks & Regards

Kirtan patel

Co. No +919879612550

[mittim12]

here is a link that shows you how to create the logs, http://kb.vmware.com/kb/1017939.    I would also doublecheck all the firewalls as most of the time that is the cause of an unreachable agent. 

[PauloVM]

This is minute, but have you checked if View Agent is actually running on the VM?