VMware Horizon Community
WCHAdmin2
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Virtual USB Hub driver install fail

I have recently completed upgrading from View 3.1.1 to View 4.0.1 and now cannot get the Virtual USB Hub driver to install properly during view agent installation. I have attempted total removal of the view agent, reinstall, but the driver is always not found and cannot complete the install. I have tried this as an administrator both local on the VM and domain administrator.

the view agent continually gets the Error 28014 cannot close the firewall during install, about 3 times and then the install completes. I don't know if this is related or not.

Any thoughts?

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WCHAdmin2
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Contributor

Microsoft KB article KB892199 resolves the problem with the install firewall error 28014. Still no answer how to get the virtual USB hub driver to install properly.

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