View Portal does not connect desktop

[unsichtbare]

I can connect to the View Portal from the internet just fine. I log-in, download the client, then am presented with a list of available desktops. It's just that when I choose one of them to connect, I get a new item in the taskbar for 20-30 seconds, then nothing. I can connect to all the desktop sources internally just fine, even with the portal.

Any ideas?

-J

[tbuckholz]

Any client or server firewalls involved?

[unsichtbare]

No. this is just a trial implimentation. I have specified an external URL for the connection server and placed it in a DMZ.

[Linjo]

What protocol are you using? RDP or PCoIP?

Best regards,

Linjo

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[unsichtbare]

Since this is View Portal from the internet, PCoIP is not supported. I set default to RDP to be sure.

[Linjo · Accepted solution]

Make sure that you do not have "Direct Connect" enabled on the settings for the View Manager.

Best regards,

Linjo

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[unsichtbare]

It is not. WHat about RDP Port 3389?

[unsichtbare]

It was "direct connect" which I could have sworn I disabled. Thanks!