View Manager doesn't find Parent VM

[Neos15]

I know there are already some threads concerning this issue and i can ensure you that I read them carefully but couldn't make any use of it.

I use the quickstart guide provided by VMware to set up a proof of concept environment with View and now I'm at a point where I want to create a desktop pool. I successfully entered the licence, added the vCenter with the Composer and the Connection Server.

I want to create an automated and persistent Desktop Pool, hook the option to use the linked-clone technology, enter a unique ID, leave everything else at default and use a test pattern for the name (something like 'abc' or so).

And now there isn't one Parent VM.

Yes, I did create a Windows XP Professional (32 Bit) VM in vCenter, installed the SP3 and the View Agent, restarted, switched off, created a snapshot and left the VM off. I already made sure that there really is a snapshot (in the snapshot manager and the esx directory).

So I don't know where I made a mistake. I guess that the View Manager uses another path to find a valid snapshot. But how can I see that?

The only thing I can see, when selecting a parent VM in the creating a desktop pool process is a grey "Datencenter" folder.

(Datencenter is german for data center. I'm curios as well why this is the only german word so far in the manager, anything else is in english. that's why I'm guessing that the View Manager uses a wrong path)

This Issue is quite urgent. So I really really appreciate fast and helpfull answers. I'm counting on you guys!

[Linjo]

So there are a few things that the View Composer looks at to qualify it as a valid parent. You have covered the most of them with a supported OS, a snapshot etc.

What I have seen sometimes it that people forget about the 8 hosts rule. So if your cluster have more then 8 hosts it will qualify out. Is that the case here?

Best regards,

Linjo

If you find this information useful, please award points for "correct" or "helpful".

[Neos15]

Thanks for the fast reply. But I use just one ESX.

I fixed it myself:

Until now, I created and managed my VMs only in the vSphere Client directly on the ESX. the "datencenter" gave me a hint that the View Manager looks into the vCenter and I didn't use it, so there were'nt any VMs or "datencenter" (= data centre).

So the solution was to connect to the vCenter with the vSphere Client, Create a data centre and add the hosts I already created. (This also added the snapshots). Afterwards the Manager could find the Parent VM.

Before I tried again, I removed and added the vCenter in the manager, so maybe that's also needed.

I hope this may help others, too.

Thanks again, for your help.