Horizon 7.1.0 build-5170113
We are seeing issues where users using the horizon client and using the web access page cant connect to their machine until after we reset it. However when we look in the view console under desktop pools the status of the machine says available.
One of the common error messages is "The view agent reports that this desktop source is unable to accept connections. Please contact your system administrator".
Below are some snippets from the log files from one of the workstations that had the issue recently. The workstations are windows 7 enterprise.
2017-07-05T18:34:08.422-04:00 INFO (0490-325C) <MessageFrameWorkDispatch> [wsnm_desktop] StartSession DESKTOP request for user domain\myuser with BLAST (cn=s-1-5-21-xxxxxxxxx,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int) {SESSION:f560_***_8364}
2017-07-05T18:34:13.430-04:00 ERROR (0490-325C) <MessageFrameWorkDispatch> [wsnm_desktop] Timed out waiting for sessionId=1 to disconnect. {SESSION:f560_***_8364}
2017-07-05T18:34:13.430-04:00 INFO (0490-325C) <MessageFrameWorkDispatch> [wsnm_desktop] vmlm - wsnm_desktop Sending START_SESSION_END {SESSION:f560_***_8364}
2017-07-05T18:35:23.443-04:00 WARN (0490-04B4) <TimerService> [wsnm_desktop] Pending portal logon timed out for user domain\myuser, wssm may have failed to start correctly, or the user was not able to connect and log in.
2017-07-05T19:55:11.020-04:00 INFO (0490-1840) <MessageFrameWorkDispatch> [wsnm_desktop] disable command: The machine is now disabled
2017-07-05T19:55:11.426-04:00 INFO (27B0-36B0) <14000> [LogonUI] Program 'LogonUI - Windows Logon User Interface Host' started, version=6.1.7601.17514 (win7sp1_rtm.101119-1850), pid=0x27B0, buildtype=release, usethread=0, closeafterwrite=0, sessionId=0
2017-07-05T19:55:11.441-04:00 INFO (27B0-36B0) <14000> [LogonUI] vmlm - wscredf Sending WSCREDF_ATTACHED_NOTIFY
2017-07-05T19:55:18.430-04:00 INFO (0E9C-0F24) <MessageFrameWorkDispatch> [wsnm_jms] java bridge exe notified of shutdown, will terminate
2017-07-05T19:55:18.476-04:00 INFO (0490-1840) <MessageFrameWorkDispatch> [MessageFrameWork] Plugin 'wsnm_jmsbridge' forgot to remove worker 'JMSBridgeLoader'
2017-07-05T19:55:21.035-04:00 WARN (0E9C-0FB8) <JavaBridgeReader> [ws_java_bridgeDLL] Exception
2017-07-05T19:55:21.035-04:00 WARN (0E9C-0FB8) <JavaBridgeReader> [ws_java_bridgeDLL] in thread "Thread-2"
2017-07-05T19:55:21.050-04:00 INFO (0490-04AC) <Service Main Thread> [wsnm] The VMware View System Service is shutting down
2017-07-05T19:55:22.049-04:00 INFO (0490-04AC) <Service Main Thread> [wsnm_desktop] DesktopManager queue server un-installed
2017-07-05T19:55:22.127-04:00 INFO (0490-04AC) <Service Main Thread> [wsnm_certlogon] CertLogon: KeyVault instance destroyed: keyLength=2048
2017-07-05T19:55:22.283-04:00 INFO (0490-0494) <Main Thread> [wsnm] The VMware View System Service has stopped
