We have a multi-site (45 geographic locations) View 5.3 & Vsphere 5.5 setup and are planning to go to Vsphere 6.0 U3 & Horizon 6.25 at each site. There is a Vmware product mentioned at http://jdgreen.io/view-desktops-plug-in-vsphere/ which seems like it would solve a major helpdesk problem for us. I'm wondering if anyone knows if this was integrated into Vsphere 6.0 ?? I can't find any mention of it other than this article. If anyone has any information about it, that would be great.
I don't see that option in vsphere 6.0.
I highly suggest taking a look at the Helpdesk tool that is built into Horizon 7.2+. That has everything you want plus more.