We've recently had an issue where a couple of our View users are getting disconnected. This one in paticular is connecting through the View Client 5 to a Windows 7 machine. Her client just closes on her - afterwards she is able to log back in and everything seems to be working fine. I've noticed some disconnects in her PCoIP and Agent logs which I'll paste below but I'm having trouble figuring out where the issue is. Has anyone seen this before or know which direction I should be looking in? I appericiate any help.
PCoIP Log:
06/06/2012, 13:35:05.344> LVL:2 RC: 0 MGMT_PCOIP_DATA :Tx thread info: bw limit = 1351, plateau = 1152.0, avg tx = 3.2, avg rx = 5.5 (KBytes/s)
06/06/2012, 13:35:05.344> LVL:1 RC: 0 VGMAC :Stat frms: R=000000/000000/024155 T=000580/028340/005125 (A/I/O) Loss=0.00%/0.00% (R/T)
06/06/2012, 13:35:15.044> LVL:2 RC: 0 MGMT_IMG :log: cur_s 87 max_s 120 bwc 0.01 bwt 9.50, decode rate est (MBit/sec) - 0.66
06/06/2012, 13:35:15.044> LVL:2 RC: 0 MGMT_IMG :log: Disp_0:SoftPCoIP, Disp_1:SoftPCoIP, Disp_2:Disabled, Disp_3:Disabled
06/06/2012, 13:35:15.044> LVL:2 RC: 0 MGMT_IMG :log (SoftIPC): tbl 0 fps 0.70
06/06/2012, 13:35:15.044> LVL:2 RC: 0 MGMT_IMG :log (SoftIPC): delta bits encoded: 663755, delta build bits encoded: 76796.
06/06/2012, 13:35:15.044> LVL:2 RC: 0 MGMT_IMG :log (SoftIPC): bits/pixel - 0.59, bits/sec - 22129.21, MPix/sec - 0.04
06/06/2012, 13:35:15.044> LVL:2 RC: 0 MGMT_IMG :log (Tera2800IPC): fps 0.00
06/06/2012, 13:35:15.044> LVL:2 RC: 0 MGMT_IMG :log (Tera2800IPC): bits/sec - 0.00, MPix/sec - 0.00, rx_pdu/sec - 0.0, tx_pdu/sec - 0.0
06/06/2012, 13:35:15.645> LVL:2 RC: 0 MGMT_PCOIP_DATA :Tx thread info: round trip time (ms) = 26, variance = 51, rto = 177
06/06/2012, 13:35:20.554> LVL:2 RC: 0 MGMT_SCHAN :scnet_recv: No bytes to receive - socket has been closed.
06/06/2012, 13:35:20.554> LVL:2 RC: 0 MGMT_SSIG :OPEN: SSIG received EVENT_SCHAN_LOST (PRI: 0)
06/06/2012, 13:35:20.554> LVL:2 RC: 0 MGMT_PCOIP_DATA :mgmt_pcoip_data_set_media_activation: URBoIP is not used
06/06/2012, 13:35:20.554> LVL:2 RC: 0 MGMT_IMG :Resetting encoder (reset_type=0)
06/06/2012, 13:35:20.554> LVL:1 RC: 0 MGMT_DDC :mgmt_ddc_fcc_callback: queuing TERA_MGMT_FCC_EVENT_RESET [pri=0]
06/06/2012, 13:35:20.554> LVL:2 RC: 0 MGMT_VCHAN :app_reset: Session has been dropped. Forcing all channels to close!
06/06/2012, 13:35:20.555> LVL:1 RC:-500 VGMAC :tera_sock_recv() failed - Socket operation on non-socket (10038)!
06/06/2012, 13:35:20.555> LVL:2 RC: 0 VGMAC :PCoIP UDP RX thread exiting
06/06/2012, 13:35:20.555> LVL:1 RC:-500 MGMT_PCOIP_DATA :INIT: Peer has reset our PCoIP connection. Aborting session ...
06/06/2012, 13:35:21.554> LVL:2 RC: 0 MGMT_IMG :Image stats: Elapsed session time = 846 seconds
06/06/2012, 13:35:21.554> LVL:2 RC: 0 MGMT_IMG :Image stats: Total=0.156084 Lossy=0.0286451 Lossless=0.115832 Build=0.0116523 (Lossy 0) Cache=0 Mbps
06/06/2012, 13:35:21.554> LVL:2 RC: 0 MGMT_IMG :Image stats: Lossy=0.0113476 Color=0.0618513 Bkgnd=0 Cache=0 Mpps
06/06/2012, 13:35:21.554> LVL:0 RC: 0 IMG_FRONTEND :close_displays: reset SVGADevTap.
06/06/2012, 13:35:21.555> LVL:2 RC: 0 MGMT_IMG :CODEC: State change from CODEC_RUNNING to CODEC_DISABLED
06/06/2012, 13:35:21.556> LVL:2 RC: 0 COMMON :TERA_PCOIP: SESSION_EVENT=TERA_MGMT_SYS_SESS_EVENT_LOST, disconnect cause (0x0)
06/06/2012, 13:35:21.556> LVL:2 RC: 0 SERVER :server main: cb_notify_session_status called (mask 0x80) with tera_disconnect_cause (0x0)
06/06/2012, 13:35:21.556> LVL:2 RC: 0 SERVER :server main: TERA_MGMT_SYS_SESS_EVENT_LOST.
06/06/2012, 13:35:21.556> LVL:2 RC: 0 SERVER :connection_closed: code = 3.
06/06/2012, 13:35:21.556> LVL:1 RC: 0 VGMAC :Session stats: Average TX=0.183779 average RX=0.0204297 (Mbps) Loss=0.00%/0.02% (R/T)
06/06/2012, 13:35:21.556> LVL:2 RC: 0 MGMT_SYS :Session lost!
06/06/2012, 13:35:21.556> LVL:2 RC: 0 MGMT_SYS :********************************************************
06/06/2012, 13:35:21.556> LVL:2 RC: 0 MGMT_SYS :********************************************************
06/06/2012, 13:35:21.556> LVL:2 RC: 0 MGMT_SYS :********************************************************
06/06/2012, 13:35:21.556> LVL:2 RC: 0 MGMT_SYS :********************************************************
06/06/2012, 13:35:21.556> LVL:2 RC: 0 SERVER :server mailbox: MBX_SHUTDOWN with agent disconnect reason code (0x0)
06/06/2012, 13:35:21.556> LVL:2 RC: 0 SERVER :server mailbox: Stopping mailbox message loop
06/06/2012, 13:35:21.557> LVL:2 RC: 0 SERVER :server main: got terminate application message
06/06/2012, 13:35:21.557> LVL:2 RC: 0 SERVER :server main: exiting
06/06/2012, 13:35:21.557> LVL:2 RC: 0 SERVER :server cleanup: tearing down pcoip with agent disconnect reason code(0) and waiting
06/06/2012, 13:35:21.559> LVL:1 RC: 0 SERVER :map_agent_to_tera: DISCONNECT_GENERIC -> TERA_DISCONNECT_CAUSE_HOST_BROKER_GENERIC
06/06/2012, 13:35:21.559> LVL:0 RC: 0 MGMT_SESS :Tearing down the session
06/06/2012, 13:35:21.560> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Closing plugin 'VMware_Server'.
06/06/2012, 13:35:21.588> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Plugin 'VMware_Server' is closed.
06/06/2012, 13:35:21.588> LVL:1 RC: 0 MGMT_VCHAN :=> Successfully exited all the VChan plugins
06/06/2012, 13:35:21.589> LVL:2 RC: 0 SERVER :server cleanup: detaching inputdevtap
06/06/2012, 13:35:21.590> LVL:0 RC: 0 EXTERN :input_devtap ==> Impersonating user TESTDOMAIN\TestUser.
06/06/2012, 13:35:21.590> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapResetKeyboardLayout: Unable to get list of requested layouts.
06/06/2012, 13:35:21.590> LVL:2 RC: 0 SERVER :server cleanup: closing mailboxes
06/06/2012, 13:35:21.590> LVL:2 RC: 0 SERVER :server cleanup: freeing argument copy
06/06/2012, 13:35:21.590> LVL:2 RC: 0 SERVER :server cleanup: cleanup complete
View Agent Log:
13:35:22,181 INFO <972> [LogonUI] Program 'LogonUI - Windows Logon User Interface Host' started, version=6.1.7601.17514 (win7sp1_rtm.101119-1850), pid=1960, buildtype=release, usethread=0, closeafterwrite=0
13:35:22,276 INFO <Main Thread> [wsnm_desktop] Session DISCONNECTED:, user TESTDOMAIN\TestUser, client=(null), connectionId=7FD14BA15C035BC8D646A66616A9B432, userDn=cn=s-1-5-21-1234452672-2052729532-1233803906-103039,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
Debug Log:
2012-06-06 13:35:20,554 DEBUG <4568> [pcoip_server_win32] VChanServerHost::SignalConnectionEvent: Signaling event 'Global\PCoIP_VChan-Disconnect'
2012-06-06 13:35:20,555 DEBUG <4568> [pcoip_server_win32] VChanServerHost::SignalConnectionEvent: The 'Name' key doesn't exist for addin 'Dynamic VC'.
2012-06-06 13:35:20,556 DEBUG <VChanConnectionMonitor> [spoolsv] VChanAPI::ProcessConnectionEvent(): removing all pcoip callback info due to disconnect
2012-06-06 13:35:20,556 DEBUG <VChanConnectionMonitor> [TPAutoConnect] VChanAPI::ProcessConnectionEvent(): removing all pcoip callback info due to disconnect
2012-06-06 13:35:20,556 DEBUG <MessageFrameWorkDispatch> [TPAutoConnect] pcoip_vchan_connect_callback(): ignoring event because it will be delivered by the connection monitor
2012-06-06 13:35:20,556 DEBUG <MessageFrameWorkDispatch> [spoolsv] pcoip_vchan_connect_callback(): ignoring event because it will be delivered by the connection monitor
2012-06-06 13:35:20,597 DEBUG <MessageChannel ReceiveThread> [wssm_usb] USB channel callback: remoteName: wswc incoming: true local: false opened: false
2012-06-06 13:35:20,597 DEBUG <MessageChannel ReceiveThread> [wssm_usb] Stopping Virtual USB subsystems.
2012-06-06 13:35:20,597 DEBUG <MessageChannel ReceiveThread> [wssm_usb] Stopping USB forwarding thread
2012-06-06 13:35:20,598 DEBUG <UsbForwarderThread> [wssm_usb] Failed to retrieve data from hub
2012-06-06 13:35:20,598 DEBUG <UsbForwarderThread> [wssm_usb] Exiting Hub thread
2012-06-06 13:35:20,598 DEBUG <MessageChannel ReceiveThread> [wssm_usb] Stopped USB forwarding thread
2012-06-06 13:35:21,560 DEBUG <1824> [pcoip_server_win32] MessageFrameWork Worker Shutdown,-SERVER, Channel=00000000
2012-06-06 13:35:21,561 DEBUG <NodeManagerWatcher> [pcoip_server_win32] ChannelCallbackEx: remoteName:"wsnm" incoming:false local:true opened:false
2012-06-06 13:35:21,561 DEBUG <NodeManagerWatcher> [pcoip_server_win32] Closed outgoing SharedMemory channel to machine W7TESTCOMPUTER.testdomain.com, user TESTDOMAIN\W7TESTCOMPUTER$
2012-06-06 13:35:21,561 DEBUG <MessageChannel ReceiveThread> [MessageFrameWork] MessageFrameWork Worker Shutdown OnChannelDelete,-SERVER
2012-06-06 13:35:21,561 DEBUG <MessageChannel ReceiveThread> [wssm_usb] USB channel callback: remoteName: PCoIP Virtual Channels incoming: true local: true opened: false
2012-06-06 13:35:21,561 DEBUG <MessageChannel ReceiveThread> [MessageFrameWork] Closed incoming SharedMemory channel from machine W7TESTCOMPUTER.testdomain.com, user TESTDOMAIN\W7TESTCOMPUTER$
2012-06-06 13:35:21,588 DEBUG <1824> [pcoip_server_win32] pcoip_vchan_plugin_server_exit(): unloaded
2012-06-06 13:35:21,656 DEBUG <4620> [wsnm_desktop] PCoIP connection closed: hndl 0x17 code 3
2012-06-06 13:35:21,656 DEBUG <4620> [wsnm_desktop] PCoIPCnx::OnConnectionClosed
2012-06-06 13:35:21,656 DEBUG <4620> [wsnm_desktop] Console session needs to be disconnected
2012-06-06 13:35:21,936 DEBUG <MessageFrameWorkDispatch> [ws_vmx] Rpci: Sending request='machine.id.get '
2012-06-06 13:35:21,937 DEBUG <MessageFrameWorkDispatch> [ws_vmx] Rpci: Sent request='machine.id.get ', reply='vdi.broker.useSvi=1;vdi.broker.brokerPublicKey=MIHxMIGoBgcqhkjOOAQBMIGcAkEA/KaCzo4Syrom78z3EQ5SbbB4sF7ey80etKII864WF64B81uRpH5t9jQTxeEu0ImbzRMqzVDZkVG9xD7nN1kuFwIVAJYu3cw2nLqOuyYO5rahJtk0bjjFAkBnhHGyepz0TukaScUUfbGpqvJE8FpDTWSGkx0tFCcbnjUDC3H9c9oXkGmzLik1Yw4cIGI1TQ2iCmxBblC+eUykA0QAAkEAix8N8qnKhlmpqXPYhIvunFkkBq98C1yy1/M+7nB/DhQRk725pKECR/EzDM8XmmCS7GAPkzPyirwm5OBmtf9Nxw==;vdi.broker.brokers=wtview1.testdomain.com wtview2.testdomain.com wtview3.testdomain.com ;vdi.broker.agentIdentity=agent/8c72be04-2acf-474d-99d4-63ad11f5a9ee;vdi.broker.agentPrivateKeyHash=vwQ5o8g4WMu2fKML88rd5A==;vdi.broker.itemDn=cn=8c72be04-2acf-474d-99d4-63ad11f5a9ee,ou=servers,dc=vdi,dc=vmware,dc=int;vdi.broker.asyncSessionSeconds=150;vdi.broker.brokerPublicKeyHash=LiTSvGJj1Lu0chq5DRBODQ==;vdi.broker.singleuse2=0;vdi.broker.msMode=OFF;vdi.broker.agentPrivateKey=MIHGAgEAMIGoBgcqhkjOOAQBMIGcAkEA/KaCzo4Syrom78z3EQ5SbbB4sF7ey80etKII864WF64B81uRpH5t9jQTxeEu0ImbzRMqzVDZkVG9xD7nN1kuFwIVAJYu3cw2nLqOuyYO5rahJtk0bjjFAkBnhHGyepz0TukaScUUfbGpqvJE8FpDTWSGkx0tFCcbnjUDC3H9c9oXkGmzLik1Yw4cIGI1TQ2iCmxBblC+eUykBBYCFAyyetwuHCUniyxL+ttCIpyxluZt;vdi.broker.disconnecttimeout=540;vdi.broker.singleuse=0;vdi.broker.useSysprep=0;vdi.broker.poolDn=cn=or-fraudbsa,ou=server groups,dc=vdi,dc=vmware,dc=int', len=1262, status=1
2012-06-06 13:35:22,181 INFO <972> [LogonUI] Program 'LogonUI - Windows Logon User Interface Host' started, version=6.1.7601.17514 (win7sp1_rtm.101119-1850), pid=1960, buildtype=release, usethread=0, closeafterwrite=0
2012-06-06 13:35:22,184 DEBUG <972> [LogonUI] Rpci: Sending request='machine.id.get '
2012-06-06 13:35:22,184 DEBUG <972> [LogonUI] Rpci: Sent request='machine.id.get ', reply='vdi.broker.useSvi=1;vdi.broker.brokerPublicKey=MIHxMIGoBgcqhkjOOAQBMIGcAkEA/KaCzo4Syrom78z3EQ5SbbB4sF7ey80etKII864WF64B81uRpH5t9jQTxeEu0ImbzRMqzVDZkVG9xD7nN1kuFwIVAJYu3cw2nLqOuyYO5rahJtk0bjjFAkBnhHGyepz0TukaScUUfbGpqvJE8FpDTWSGkx0tFCcbnjUDC3H9c9oXkGmzLik1Yw4cIGI1TQ2iCmxBblC+eUykA0QAAkEAix8N8qnKhlmpqXPYhIvunFkkBq98C1yy1/M+7nB/DhQRk725pKECR/EzDM8XmmCS7GAPkzPyirwm5OBmtf9Nxw==;vdi.broker.brokers=wtview1.testdomain.com wtview2.testdomain.com wtview3.testdomain.com ;vdi.broker.agentIdentity=agent/8c72be04-2acf-474d-99d4-63ad11f5a9ee;vdi.broker.agentPrivateKeyHash=vwQ5o8g4WMu2fKML88rd5A==;vdi.broker.itemDn=cn=8c72be04-2acf-474d-99d4-63ad11f5a9ee,ou=servers,dc=vdi,dc=vmware,dc=int;vdi.broker.asyncSessionSeconds=150;vdi.broker.brokerPublicKeyHash=LiTSvGJj1Lu0chq5DRBODQ==;vdi.broker.singleuse2=0;vdi.broker.msMode=OFF;vdi.broker.agentPrivateKey=MIHGAgEAMIGoBgcqhkjOOAQBMIGcAkEA/KaCzo4Syrom78z3EQ5SbbB4sF7ey80etKII864WF64B81uRpH5t9jQTxeEu0ImbzRMqzVDZkVG9xD7nN1kuFwIVAJYu3cw2nLqOuyYO5rahJtk0bjjFAkBnhHGyepz0TukaScUUfbGpqvJE8FpDTWSGkx0tFCcbnjUDC3H9c9oXkGmzLik1Yw4cIGI1TQ2iCmxBblC+eUykBBYCFAyyetwuHCUniyxL+ttCIpyxluZt;vdi.broker.disconnecttimeout=540;vdi.broker.singleuse=0;vdi.broker.useSysprep=0;vdi.broker.poolDn=cn=or-fraudbsa,ou=server groups,dc=vdi,dc=vmware,dc=int', len=1262, status=1
2012-06-06 13:35:22,273 DEBUG <Main Thread> [wsnm_desktop] WTS_CONSOLE_DISCONNECT, session=1
2012-06-06 13:35:22,275 DEBUG <Main Thread> [wsnm_desktop] Original dynamic timezone restored
2012-06-06 13:35:22,276 DEBUG <Main Thread> [wsnm_desktop] Stopping protocol PCOIP...
2012-06-06 13:35:22,276 DEBUG <Main Thread> [wsnm_desktop] Closing client/agent TCP channel on session disconnect
2012-06-06 13:35:22,276 INFO <Main Thread> [wsnm_desktop] Session DISCONNECTED:, user TESTDOMAIN\TestUser, client=(null), connectionId=7FD14BA15C035BC8D646A66616A9B432, userDn=cn=s-1-5-21-1234452672-2052729532-1233803906-103039,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
2012-06-06 13:35:22,276 DEBUG <4620> [wsnm_desktop] session::disconnect session disconnect done: 1
2012-06-06 13:35:22,277 DEBUG <4620> [wsnm_desktop] enabling Display Settings in Control Panel
2012-06-06 13:35:22,278 DEBUG <MessageFrameWorkDispatch> [wsnm_desktop] DesktopManager got a SendEvent message
2012-06-06 13:35:22,284 DEBUG <MessageFrameWorkDispatch> [wssm] SessionManager1 got a Disconnected message
2012-06-06 13:35:22,289 DEBUG <Thread-4235> [EventLoggerService] Info_Event:[AGENT_DISCONNECTED] "User TESTDOMAIN\TestUser has disconnected from machine W7TESTCOMPUTER": MachineName=W7TESTCOMPUTER, Module=Agent, UserDisplayName=TESTDOMAIN\TestUser, Source=com.vmware.vdi.ob.lib.b, Severity=INFO, Time=Wed Jun 06 13:35:22 PDT 2012, Node=W7TESTCOMPUTER.testdomain.com, PoolId=or-fraudbsa, UserSID=S-1-5-21-1234452672-2052729532-1233803906-103039, MachineId=8c72be04-2acf-474d-99d4-63ad11f5a9ee, Acknowledged=true
2012-06-06 13:35:22,294 DEBUG <Thread-4237> [ComponentResponse] Message is DISCONNECTED
2012-06-06 13:35:22,294 DEBUG <theTopicPublishingManager> [TopicPublishingManager] Message to publish ready.
2012-06-06 13:35:22,296 DEBUG <theTopicPublishingManager> [TopicPublishingManager] Message published.
2012-06-06 13:35:22,296 DEBUG <theTopicPublishingManager> [TopicPublishingManager] Waiting for message to publish.
2012-06-06 13:35:22,305 DEBUG <theEventPublishingManager> [EventPublishingManager] Waiting for message to publish.
2012-06-06 13:35:22,905 DEBUG <Main Thread> [wsnm_desktop] WTS_CONSOLE_CONNECT, session=2
According to the PCOIP Disconnect Cause code list the TERA_DISCONNECT_CAUSE_HOST_BROKER_GENERIC message is caused by the below.
PCoIP connection not established because of cancellation. This can occur with Welcome Screens and View client's ConnectionTicketTimeout settings.
Here is a link to the document which requires a login, http://techsupport.teradici.com/ics/support/default.asp?deptID=15164.
Did you every find out what is wrong? I too am having something similar happen in View 5.0.1. The logs show disconnects as a manual close from the user side which is not happening.
Unfortunatly I wasn't able to find out what was causing the issue from the View client. We ended up moving the user to a Wyse zero client and that seems to have resolved the issue.
In our case I believe it was something to do with the View client installation itself. I believe what the server identified as manual disconnects was the client crashing.
Jusy FYI for anyone looking at this, I believe I got the problem figured out. In my case, I was able to recreate the issue on a regular basis. I worked with VMware support reviewing logs and other things to really no success. After trying standard stuff like reinstalling VMware Tools and the View agent along with a lot of other stuff, I set the resolution to the lowest possible setting on the parent (which I now know is a best practice standard). So originally the parent was setup for 1024x768 by our installation consultant and I took it down to 800x600. After I did that, I haven't had one complaint about any disconnects happening and am unable to recreate the issue.
Similar issue, however we're running wyseP20
Another log to look at is C:\ProgramData\VMware\VDM\logs\pcoip_server_TIMESTAMP.txt
From debug-TIMESTAMP.txt found a string "[wsnm_desktop] Console session needs to be disconnected" at .373
filtering the pcoip_server log for close to that time frame shows what it seems the reason for the disconnection is a ping latency?
07/30/2013, 18:18:56.274> LVL:1 RC: -504 MGT_PCOIP_DATA : Unable to communicate with peer on PCoIP media channels (data manager ping timer expired)
Modifications done before finding the above:
Modified the pool to use 1 display and the lowest resolution available (1680x1050)
Recently added new host and its Date/Time and NTP were not configured; Sync the same as other hosts now.
Upgraded VconServer VM to 4GRam 4Cores from .5G 1Core... yeah I know
I believe this is where the cause is, logged in and noticed 80% usage where ws_TunnelSErvice was taking up 200M and there were pages being done...maybe just didn't have enough resources.
Keeping observation and running a day test to see if the issue persists.
Hope this information is useful for someone!
I guess I should have posted more.
Resources issues can be a reasons for disconnect for sure with either network or vDesktop hardware resources both physical and virtual. If you think you might be having PCoIP or network problems, there are tools out there that can be very help in determining the status, stats, and health of your View sessions. You can get them at http://mindfluxinc.net/?cat=19 . Look for a tool called PCoIPConfig.exe. there are a few other tools at that website as well. It might be able to help you rule out dropped packets or network latency at least. You can take measurements on latency and compare with VMware recommended thresholds.
My personal disconnect issue persisted after setting the the resolution down even though it seemed to improve. My issue ended up being solved by two things after talking with Teradici who actually created PCoIP:
1. Resetting the power policy on the parent VM and turning all items to be always on/never falling asleep
2.
I had some trouble removing the VMware Composer service n some of my parent VMs after the agent removal, but I disabled the service, removed it from the registry, and deleted all the associated files. I was then able to reinstall the agent cleanly.
My environment for View Desktop with linked clones
VM: Windows 7 32bit
Processor: 2vCPU with dual cores (appears as 4)
RAM: 4GB
Hard disk: 60 GB
vSphere 5.1
Server: Dell R715 with 2 CPU with 12 Cores @ 2.4Ghz and 128 GB of RAM.
Good luck
Adding to your comments on reinstalling View Agent and VMware Tools:
Reinstall VMware Tools and View Agent of the parent virtual machine:
Ensure that, you have the supported version of View Agent and View Client that matches to your View Connection Server version.
Let me know if this helps.
Hello All,
We are having the same issue. Did anybody come up with a Fix?
Thanks
jonathanjabez Thank You!
It works for me