Alph4d0g007
Contributor
Contributor

View 5 EVGA PCoIP Client failure

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Hi @ all,

I'm currently trying to connect to view via EVGA PD02 Zero Client.

But it doesnt work.

Here's the error message in connection server event log:

BROKER_POOL_COMANAGER_REQUIRED:

Unable to launch from Pool Testpool for user BRANDL\sebastian.rumpf: No co-management availability for protocol PCoIP

Hope someone could help me ...

Greez

Alpha

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Linjo
Leadership
Leadership

Aha, you had Win2k3 on the View Broker and had configured for PCoIP tunneling?

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".

View solution in original post

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Linjo
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Leadership

Have you enabled the VMware View functionality on the PD02? Its on one of the last tabs in the configuration menu. (Not on by default)

If its not in the menu you need to update the firmware first.

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
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Alph4d0g007
Contributor
Contributor

yes, I enabled it.

I can log in, I can choose my Pool an when it tries to connect I get the error.

View connection Server is preparing the desktop ... (waiting about 2 minutes)

Unable to connect to desktop: Tere is no available gateway for the display protocol. Try again, or conact your administrator if this problem persists.

(I AM the admin ...)

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Linjo
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Leadership

It this on an internal LAN? (No NAT)

Does a standard windows client work?

Checked firewalls and such?

Is the pool configured for PCoIP and not RDP?

Do you have a security-server?

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
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Alph4d0g007
Contributor
Contributor

Internal LAN - Check

Windows client ? - Check

Firewall - not present

Pool configured for PCoIP - Check

Security Server - Check (didnt work either [from external network])

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Linjo
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Leadership

Ok, have a few more:

Firmware on the PD02? (Latest is 3.42 I think)

Any errors in the logs? (On the PD02, View Broker or the Virtual Desktop)

Does it work with any other zero-client?

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
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nnmansoori
Enthusiast
Enthusiast

Hi, there might be some issue on the pool and vDesktop which is created, install View Client on a PC or Laptop, and try to connect from your View Client, if the same error happened, so you should troubleshoot from your View Connection server side.

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Alph4d0g007
Contributor
Contributor

This is the client Logfile :

************************************************************************
************************* Device Configuration *************************
Firmware Version: 3.4.0                       Firmware Build ID: rc_tera1_r3_4@11161
************************************************************************
IN VPD:                          mac_addr = 00-1F-BC-0C-B8-1A
IN FLASH:                   peer_mac_addr = 00-1F-BC-0C-AD-93
IN FLASH:                      ip_address = 192.168.1.141
IN FLASH:                    peer_address = 192.168.1.141
IN FLASH:                     cms_address = 
IN OFD:                       subnet_mask = 255.255.255.0
IN FLASH:                         gateway = 192.168.1.6
IN FLASH:                     primary_dns = 192.168.1.3
IN FLASH:                   secondary_dns = 192.168.1.4
NOT FOUND:                 usb_auth_table = [use web interface to view table]
IN FLASH:                        language = ENGLISH
NOT FOUND:                   enable_audio = enabled
IN FLASH:           enable_auto_reconnect = disabled
IN OFD:                       enable_dhcp = enabled
IN FLASH:            enable_slp_discovery = disabled
NOT FOUND:            enable_dual_monitor = disabled
NOT FOUND:         enable_event_log_async = disabled
IN VPD:                         unique_id = 00-1F-BC-0C-B8-1A
IN VPD:                            serial = 117391916
IN VPD:                           version = 
NOT FOUND:                       vlan_tag = 0
NOT FOUND:                  rdp_bit_depth = [variable is deprecated]
NOT FOUND:                 rdp_resolution = [variable is deprecated]
NOT FOUND:            client_power_button = soft and hard
NOT FOUND:                   osd_top_text = 
NOT FOUND:                   session_type = [variable is deprecated]
IN FLASH:           enable_host_discovery = disabled
NOT FOUND:     dns_based_discovery_prefix = 
NOT FOUND:       rdp_terminal_server_port = [variable is deprecated]
NOT FOUND:      enable_cmi_diagnostic_log = disabled
IN FLASH:                 keyboard_layout = German ISO-8859-1
NOT FOUND:       osd_screen_saver_timeout = 300
NOT FOUND:      dns_based_discovery_delay = 300
NOT FOUND:                  password_hash = DA39A3EE5E6B4B0D3255BFEF95601890AFD80709
NOT FOUND:                      enet_mode = Auto Negotiation
NOT FOUND:                osd_mouse_scale = 100
NOT FOUND:               kbd_repeat_delay = 300
NOT FOUND:                kbd_repeat_rate = 100
NOT FOUND:     enable_monitor_emulation_0 = disabled
NOT FOUND:     enable_monitor_emulation_1 = disabled
IN FLASH:           minimum_image_quality = 100
NOT FOUND:              event_filter_mode = Verbose
NOT FOUND:                session_timeout = 30
NOT FOUND:       enable_audio_compression = enabled
NOT FOUND:                  cms_heartbeat = disabled
NOT FOUND:         cms_heartbeat_interval = 300
IN OFD:         enable_static_ip_fallback = enabled
IN OFD:        static_ip_fallback_timeout = 120
IN OFD:     static_ip_fallback_ip_address = 192.168.1.50
IN OFD:        static_ip_fallback_gateway = 192.168.1.1
IN OFD:    static_ip_fallback_subnet_mask = 255.255.255.0
IN FLASH:                        ntp_host = 192.168.1.6
NOT FOUND:             ntp_query_interval = 86400
NOT FOUND:                     enable_dst = disabled
NOT FOUND:                 edid_display_0 = 1024x768
NOT FOUND:             edid_ext_display_0 = [EDID ext data not shown]
NOT FOUND:                 edid_display_1 = 1024x768
NOT FOUND:             edid_ext_display_1 = [EDID ext data not shown]
IN OFD:           enable_gpio_flash_reset = disabled
IN FLASH:                        ntp_port = 123
IN FLASH:        enable_dns_srv_discovery = enabled
IN FLASH:         dns_srv_discovery_delay = 300
NOT FOUND:                 hda_pin_config = 0
IN FLASH:   maximum_initial_image_quality = 100
NOT FOUND:                   rdp_username = [variable is deprecated]
NOT FOUND:                   rdp_password = [variable is deprecated]
NOT FOUND:                     rdp_domain = [variable is deprecated]
NOT FOUND:            rdp_alternate_shell = [variable is deprecated]
NOT FOUND:    rdp_shell_working_directory = [variable is deprecated]
NOT FOUND:                     rdp_config = [variable is deprecated]
NOT FOUND:            enable_soft_display = disabled
NOT FOUND:            enable_local_cursor = disabled
NOT FOUND:               time_zone_offset = (GMT) Greenwich Mean Time: Dublin, Edinburgh, Lis
IN VPD:                    fw_part_number = FW010070
NOT FOUND:                       mtu_size = 1400
NOT FOUND:               usb_unauth_table = [use web interface to view table]
NOT FOUND:     edid_eeprom_sync_display_0 = 0
NOT FOUND:     edid_eeprom_sync_display_1 = 0
NOT FOUND:          rdp_screen_resolution = [variable is deprecated]
IN FLASH:               pcoip_device_name = Evga-Client
IN FLASH:        pcoip_device_description = 
IN FLASH:                     generic_tag = 
NOT FOUND:               snmp_nms_address = 
NOT FOUND:           enable_snmp_v1_traps = disabled
NOT FOUND:          enable_snmp_v2c_traps = disabled
NOT FOUND:           enable_snmp_v3_traps = disabled
NOT FOUND:    enable_snmp_cold_start_trap = disabled
NOT FOUND:      enable_audio64_workaround = disabled
NOT FOUND:             host_monitor_table = [host monitor table not shown]
NOT FOUND:             enable_host_driver = disabled
NOT FOUND:                    enable_ipv4 = enabled
NOT FOUND:                    enable_ipv6 = disabled
IN FLASH:                     domain_name = brandl-systemhaus.de
NOT FOUND:                           fqdn = 
NOT FOUND:                  enable_dhcpv6 = enabled
NOT FOUND:                   enable_slaac = enabled
NOT FOUND:        ipv6_link_local_address = /64
NOT FOUND:            ipv6_manual_address = /64
NOT FOUND:          ipv6_dhcpv6_addresses = /64; /64; /64; /64
NOT FOUND:           ipv6_slaac_addresses = /64; /64; /64; /64
NOT FOUND:               ipv6_domain_name = 
NOT FOUND:                      ipv6_fqdn = 
NOT FOUND:                   ipv6_gateway = /64
NOT FOUND:               ipv6_primary_dns = /64
NOT FOUND:             ipv6_secondary_dns = /64
NOT FOUND:         initial_setup_complete = yes
IN OFD:        enable_password_protection = disabled
IN FLASH:              vdm_server_address = srvconnect.brandl-systemhaus.de
IN FLASH:                 vdm_server_port = 80
NOT FOUND:                     enable_wol = disabled
NOT FOUND:            wol_host_ip_address = 
NOT FOUND:              wol_host_mac_addr = 00-00-00-00-00-00
NOT FOUND:              wol_peer_mac_addr = 00-00-00-00-00-00
NOT FOUND:  custom_root_certificate_first = [custom root certificate not shown]
NOT FOUND:      custom_root_certificate_1 = [custom root certificate not shown]
NOT FOUND:      custom_root_certificate_2 = [custom root certificate not shown]
NOT FOUND:      custom_root_certificate_3 = [custom root certificate not shown]
NOT FOUND:      custom_root_certificate_4 = [custom root certificate not shown]
NOT FOUND:      custom_root_certificate_5 = [custom root certificate not shown]
NOT FOUND:      custom_root_certificate_6 = [custom root certificate not shown]
NOT FOUND:      custom_root_certificate_7 = [custom root certificate not shown]
NOT FOUND:   custom_root_certificate_last = [custom root certificate not shown]
IN FLASH:                  enable_vdm_ssl = disabled
IN FLASH:         enable_vdm_auto_connect = disabled
NOT FOUND:            subsystem_vendor_id = 0x0000FFFF
NOT FOUND:            subsystem_device_id = 0x0000FFFF
NOT FOUND:       password_reset_challenge = 
NOT FOUND: enable_disconnected_display_override = disabled
NOT FOUND:                 ui_device_name = 
NOT FOUND:                    enable_snmp = enabled
IN FLASH:              enable_aes_128_gcm = enabled
IN FLASH:      enable_salsa20_256_round12 = enabled
NOT FOUND:    device_bandwidth_limit_kbps = 0
NOT FOUND:   device_bandwidth_target_kbps = 0
NOT FOUND:    device_bandwidth_floor_kbps = 0
IN FLASH:                display_topology = [display topology not shown]
IN FLASH:              vdm_login_username = albin.brandl
IN FLASH:          vdm_login_domain_first = BRANDL
NOT FOUND:          vdm_login_domain_last = 
IN FLASH:  enable_vdm_auto_launch_first_desktop = disabled
IN FLASH:  enable_vdm_login_username_caching = enabled
IN FLASH:  enable_vdm_use_osd_logo_for_view_banner = enabled
IN FLASH:        enable_peer_loss_overlay = disabled
NOT FOUND:          enable_vdm_kiosk_mode = disabled
NOT FOUND: enable_vdm_kiosk_mode_custom_username_form = disabled
NOT FOUND: vdm_kiosk_mode_custom_username = 
NOT FOUND:        vdm_kiosk_mode_password = [kiosk mode password]
NOT FOUND:         enable_display_toplogy = enabled
IN FLASH:  enable_prefer_gscis_over_piv_endpoint = enabled
IN FLASH:                 enable_num_lock = disabled
NOT FOUND:            enable_quad_monitor = [variable not applicable]
NOT FOUND:     enable_monitor_emulation_2 = [variable not applicable]
NOT FOUND:     enable_monitor_emulation_3 = [variable not applicable]
NOT FOUND:                 edid_display_2 = [variable not applicable]
NOT FOUND:             edid_ext_display_2 = [variable not applicable]
NOT FOUND:                 edid_display_3 = [variable not applicable]
NOT FOUND:             edid_ext_display_3 = [variable not applicable]
NOT FOUND:        custom_root_certificate = [variable not applicable]
NOT FOUND:               vdm_login_domain = [variable not applicable]
NOT FOUND:                usb_local_table = [use web interface to view table]
NOT FOUND:     vdm_securid_login_username = 
NOT FOUND:     vdm_desktop_name_to_select = 
NOT FOUND:           enable_web_interface = enabled
NOT FOUND:            hide_menu_item_mask = 0x00000000
NOT FOUND:               usb_bridge_table = [use web interface to view table]
NOT FOUND:  vdm_server_address_cache_mode = history
IN FLASH:  vdm_server_address_cache_first = [vdm server address cache not shown]
IN FLASH:      vdm_server_address_cache_1 = [vdm server address cache not shown]
IN FLASH:      vdm_server_address_cache_2 = [vdm server address cache not shown]
IN FLASH:      vdm_server_address_cache_3 = [vdm server address cache not shown]
IN FLASH:   vdm_server_address_cache_last = [vdm server address cache not shown]
NOT FOUND:       vdm_server_address_cache = [variable not applicable]
NOT FOUND:                 vdm_logon_mode = manual
NOT FOUND:             vdm_logon_username = 
NOT FOUND:             vdm_logon_password = [vdm logon mode password]
NOT FOUND:         vdm_logon_domain_first = 
NOT FOUND:          vdm_logon_domain_last = 
NOT FOUND:               vdm_logon_domain = [variable not applicable]
NOT FOUND:          module_logging_levels = [use web interface to view settings]
NOT FOUND:        enhanced_logging_levels = [use web interface to view settings]
NOT FOUND:                    syslog_host = 
NOT FOUND:                    syslog_port = 514
NOT FOUND:       touch_screen_calib_table = [touch screen calibration table not shown]
NOT FOUND: touch_screen_right_click_enable = disabled
NOT FOUND: touch_screen_right_click_delay = 750
NOT FOUND:                syslog_facility = 19
*************************** Attached Devices ***************************
Monitor Port 0:
   Display State:       Connected
   Product Name:        HP L1940
   Product Serial:      CNP527J0HJ
   Vendor ID:           HWP
   Product ID:          262F
   Native Resolution:   1280x1024 @ 60 Hz
USB Port 1:
   Status:              Standalone
   Product Name:        USB Receiver
   Product Serial:      
   Vendor ID:           046D
   Product ID:          C52B
   Device Class:        00
   Sub Class:           00
   Protocol:            00
USB Port 2:
   Status:              Standalone
   Product Name:        USB Keyboard and Mouse
   Product Serial:      
   Vendor ID:           047B
   Product ID:          0002
   Device Class:        00
   Sub Class:           00
   Protocol:            00
************************************************************************

0d,00:00:55> LVL:2 RC:   0         MGMT_UI :DISCONNECTED: transition 3 into DISCONNECTED
0d,00:00:55> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 2 - ignored
0d,00:00:55> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 2
0d,00:00:55> LVL:3 RC:   0        MGMT_SYS :(ui_cback): queuing EVENT_UI_CONNECT
0d,00:00:55> LVL:3 RC:   0        MGMT_SYS :CONNECT_PROMPT.PENDING_UI_OR_CMS_PROMPT: transition 129 into CONNECT_PROMPT.VDM_LAUNCH
0d,00:00:55> LVL:2 RC:   0         MGMT_UI :tera_mgmt_ui_set_session_state: STANDALONE
0d,00:00:55> LVL:2 RC:   0         MGMT_UI :tera_mgmt_ui_osd_display_main_dialog: CANCEL
0d,00:00:55> LVL:2 RC:   0         MGMT_UI :DISCONNECTED: transition 21 into DISCONNECTED (MSG_SESSION_STATE_CHANGED: STANDALONE)
0d,00:00:55> LVL:2 RC:   0        MGMT_VDM :INIT.INIT: Transition 1 into INIT.VCS_QUERY_CONFIG
0d,00:00:55> LVL:2 RC:   0     MGMT_VDMCSI :(pro_thread): Redirected... Server: srvconnect.brandl-systemhaus.de, Port: 443
0d,00:00:55> LVL:3 RC:   0        MGMT_VDM :INIT.VCS_QUERY_CONFIG: Transition 2 into INIT.USER_QUERY_DISCLAIMER
0d,00:00:57> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 20 - ignored
0d,00:00:57> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 20
0d,00:00:57> LVL:3 RC:   0        MGMT_VDM :INIT.USER_QUERY_DISCLAIMER: Transition 10 into INIT.VCS_QUERY_AUTHENTICATE
0d,00:00:57> LVL:2 RC:   0        MGMT_VDM :INIT.VCS_QUERY_AUTHENTICATE: Transition 76 into WINDOWS_PASSWORD
0d,00:00:58> LVL:3 RC:   0        MGMT_VDM :WINDOWS_PASSWORD.INIT: Transition 80 into WINDOWS_PASSWORD.USER_QUERY_WINDOWS_LOGIN
0d,00:01:02> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 18 - ignored
0d,00:01:02> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 18
0d,00:01:03> LVL:3 RC:   0        MGMT_VDM :WINDOWS_PASSWORD.USER_QUERY_WINDOWS_LOGIN: Transition 45 into WINDOWS_PASSWORD.VCS_QUERY_WINDOWS_
0d,00:01:03> LVL:2 RC:   0        MGMT_VDM :WINDOWS_PASSWORD.VCS_QUERY_WINDOWS_LOGIN: Transition 47 into DESKTOPS
0d,00:01:03> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.INIT: Transition 81 into DESKTOPS.VCS_QUERY_TUNNEL
0d,00:01:03> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.VCS_QUERY_TUNNEL: Transition 57 into DESKTOPS.VCS_QUERY_DESKTOPS
0d,00:01:03> LVL:2 RC:   0        MGMT_VDM :(mgmt_vdm_ui_display_desktops): desktop '0' avail_protocols '0x01' default_protocol '0'
0d,00:01:03> LVL:2 RC:   0        MGMT_VDM :(mgmt_vdm_ui_display_desktops): desktop '1' avail_protocols '0x01' default_protocol '0'
0d,00:01:03> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.VCS_QUERY_DESKTOPS: Transition 64 into DESKTOPS.USER_QUERY_DESKTOPS
0d,00:01:07> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 25 - ignored
0d,00:01:07> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 25
0d,00:01:07> LVL:2 RC:   0        MGMT_VDM :DESKTOPS.USER_QUERY_DESKTOPS: Transition 61 into TEARDOWN
0d,00:01:07> LVL:3 RC:   0        MGMT_VDM :TEARDOWN.INIT: Transition 75 into TEARDOWN.PENDING_CALLBACK
0d,00:01:07> LVL:3 RC:   0        MGMT_VDM :TEARDOWN.PENDING_CALLBACK: Transition 78 into TEARDOWN.PENDING_LOGOUT
0d,00:01:07> LVL:3 RC:   0        MGMT_SYS :(vdm_cback): event mask: 0x8
0d,00:01:07> LVL:3 RC:   0        MGMT_SYS :(vdm_cback): queuing EVENT_VDM_OPEN_CANCEL
0d,00:01:07> LVL:3 RC:   0        MGMT_SYS :CONNECT_PROMPT.VDM_LAUNCH: transition 131 into CONNECT_PROMPT.PENDING_UI_OR_CMS_PROMPT (OPEN_CANC
0d,00:01:07> LVL:2 RC:   0         MGMT_UI :tera_mgmt_ui_set_session_state: STANDALONE
0d,00:01:07> LVL:2 RC:   0         MGMT_UI :tera_mgmt_ui_osd_display_main_dialog: CONNECT
0d,00:01:07> LVL:2 RC:   0        MGMT_SYS :Ready to connect with host
0d,00:01:07> LVL:3 RC:   0        MGMT_SYS :CONNECT_PROMPT.INIT: transition 150 into PENDING_UI_OR_CMS_PROMPT
0d,00:01:07> LVL:2 RC:   0         MGMT_UI :DISCONNECTED: transition 21 into DISCONNECTED (MSG_SESSION_STATE_CHANGED: STANDALONE)
0d,00:01:08> LVL:2 RC:   0        MGMT_VDM :TEARDOWN.PENDING_LOGOUT: Transition 83 into INIT
0d,00:01:11> LVL:2 RC:   0         MGMT_UI :DISCONNECTED: transition 3 into DISCONNECTED
0d,00:01:11> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 2 - ignored
0d,00:01:11> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 2
0d,00:01:11> LVL:3 RC:   0        MGMT_SYS :(ui_cback): queuing EVENT_UI_CONNECT
0d,00:01:11> LVL:3 RC:   0        MGMT_SYS :CONNECT_PROMPT.PENDING_UI_OR_CMS_PROMPT: transition 129 into CONNECT_PROMPT.VDM_LAUNCH
0d,00:01:11> LVL:2 RC:   0         MGMT_UI :tera_mgmt_ui_set_session_state: STANDALONE
0d,00:01:11> LVL:2 RC:   0         MGMT_UI :tera_mgmt_ui_osd_display_main_dialog: CANCEL
0d,00:01:11> LVL:2 RC:   0         MGMT_UI :DISCONNECTED: transition 21 into DISCONNECTED (MSG_SESSION_STATE_CHANGED: STANDALONE)
0d,00:01:11> LVL:2 RC:   0        MGMT_VDM :INIT.INIT: Transition 1 into INIT.VCS_QUERY_CONFIG
0d,00:01:11> LVL:2 RC:   0     MGMT_VDMCSI :(pro_thread): Redirected... Server: srvconnect.brandl-systemhaus.de, Port: 443
0d,00:01:12> LVL:3 RC:   0        MGMT_VDM :INIT.VCS_QUERY_CONFIG: Transition 2 into INIT.USER_QUERY_DISCLAIMER
0d,00:01:13> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 20 - ignored
0d,00:01:13> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 20
0d,00:01:14> LVL:3 RC:   0        MGMT_VDM :INIT.USER_QUERY_DISCLAIMER: Transition 10 into INIT.VCS_QUERY_AUTHENTICATE
0d,00:01:14> LVL:2 RC:   0        MGMT_VDM :INIT.VCS_QUERY_AUTHENTICATE: Transition 76 into WINDOWS_PASSWORD
0d,00:01:14> LVL:3 RC:   0        MGMT_VDM :WINDOWS_PASSWORD.INIT: Transition 80 into WINDOWS_PASSWORD.USER_QUERY_WINDOWS_LOGIN
0d,00:01:23> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 18 - ignored
0d,00:01:23> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 18
0d,00:01:23> LVL:3 RC:   0        MGMT_VDM :WINDOWS_PASSWORD.USER_QUERY_WINDOWS_LOGIN: Transition 45 into WINDOWS_PASSWORD.VCS_QUERY_WINDOWS_
0d,00:01:24> LVL:2 RC:   0        MGMT_VDM :WINDOWS_PASSWORD.VCS_QUERY_WINDOWS_LOGIN: Transition 47 into DESKTOPS
0d,00:01:24> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.INIT: Transition 81 into DESKTOPS.VCS_QUERY_TUNNEL
0d,00:01:24> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.VCS_QUERY_TUNNEL: Transition 57 into DESKTOPS.VCS_QUERY_DESKTOPS
0d,00:01:24> LVL:2 RC:   0        MGMT_VDM :(mgmt_vdm_ui_display_desktops): desktop '0' avail_protocols '0x01' default_protocol '0'
0d,00:01:24> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.VCS_QUERY_DESKTOPS: Transition 64 into DESKTOPS.USER_QUERY_DESKTOPS
0d,00:01:26> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 24 - ignored
0d,00:01:26> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 24
0d,00:01:26> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.USER_QUERY_DESKTOPS: Transition 60 into DESKTOPS.VCS_QUERY_CONNECTION
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM :failed launching desktop: No co-
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM :management availability for prot
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM :ocol PCOIP
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM :Unable to connect to desktop: Th
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM :ere is no available gateway for 
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM :the display protocol. Try again,
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM : or contact your administrator i
0d,00:02:39> LVL:1 RC:-500        MGMT_VDM :f this problem persists.
0d,00:02:39> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.VCS_QUERY_CONNECTION: Transition 71 into DESKTOPS.VCS_QUERY_DESKTOPS
0d,00:02:39> LVL:2 RC:   0        MGMT_VDM :(mgmt_vdm_ui_display_desktops): desktop '0' avail_protocols '0x01' default_protocol '0'
0d,00:02:39> LVL:3 RC:   0        MGMT_VDM :DESKTOPS.VCS_QUERY_DESKTOPS: Transition 64 into DESKTOPS.USER_QUERY_DESKTOPS
0d,00:02:51> LVL:2 RC:   0         MGMT_UI :Webserver Connect!
0d,00:02:51> LVL:2 RC:   0         MGMT_UI :DISCONNECTED: transition 3 into DISCONNECTED
0d,00:02:51> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 2 - ignored
0d,00:02:51> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 2
0d,00:02:51> LVL:3 RC:   0        MGMT_SYS :(ui_cback): queuing EVENT_UI_CONNECT
0d,00:02:54> LVL:2 RC:   0         MGMT_UI :Webserver Connect!
0d,00:02:54> LVL:2 RC:   0         MGMT_UI :DISCONNECTED: transition 3 into DISCONNECTED
0d,00:02:54> LVL:3 RC:   0        MGMT_PWR :(ui_cback): event: 2 - ignored
0d,00:02:54> LVL:3 RC:   0        MGMT_SYS :(ui_cback): event: 2
0d,00:02:54> LVL:3 RC:   0        MGMT_SYS :(ui_cback): queuing EVENT_UI_CONNECT

Here's the Brokers message:

Unable to launch from Pool ******* for user *******: No co-management availability for protocol PCoIP

And here the event message for the Desktop:

de:The agent running on machine ******* has accepted an allocated session for user *******

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Alph4d0g007
Contributor
Contributor

ok tried again over the external sec. server ... it works ... seems like I have to install W2k8R2 on my connection srv -.-

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Linjo
Leadership
Leadership

Aha, you had Win2k3 on the View Broker and had configured for PCoIP tunneling?

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".

View solution in original post

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Alph4d0g007
Contributor
Contributor

no I had w2k8 standard on my broker and a seperated Security Server.

But now I dont know why my software PCoIP client connects just fine ...

EDIT:

By the way, is there a way to install the Secure gateway after an upgrade to w2k8 R2 ??

Just tried running the installer but the only option it gives me is uninstall -.-

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