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rommelh23
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View 5.1 Entitlement Question

Hi Guys,

I am evaluating View 5.1 and was able to setup it up with the basic config (no linked clone, no composer, no transfer server). I have setup a manual pool with only 1 Windows 7 desktop for testing. My problem was even if i configured entitlement for a few users to test it, I can only connect to the desktop using the administrator account that I used to install it (this account is also the vCenter admin account). Whenever i used the other entitled accounts (i made them local admin of the desktop), i am getting this error message:

"The desktop currently has no desktop sources available. Please try connecting to this desktop again later, or contact your system administrator"

I am only trying to connect one at a time. Is entitlement only 1 to 1 mapping? 1 desktop to 1 user? I tried changing the entitlement to only one user to be used for testing  but its still giving me the same error message.

Appreciate any help. Thanks!

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eeg3
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If you're using a dedicated assignment (which you are), then only the user that is assigned will be able to log in to that virtual machine, so your situation is expected. In a production environment with this scheme, you'd create as many virtual machines as you have users and it would assign a specific desktop to each. If you want to use 1 VM and have multiple people use it, you can use a floating assignment, but that will still only allow 1 user to log into it at a time; in a production environment, you'd have enough VMs created as you expect concurrent users.

If using View Composer, it can automatically create VMs for you in both of the aforementioned scenarios.

Blog: http://blog.eeg3.net

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mittim12
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Did you install the agent on your vm?

Sent from my iPhone

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rommelh23
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Yes. Agent was installed and the agent service confirmed running on the desktop

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mittim12
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What does your status show in View Admin?

Sent from my iPhone

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rommelh23
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Desktop status shows Available. I can connect to it fine but only using 1 admin account.

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eeg3
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Are you using a floating pool? If not, who is showing up as the 'User' under your one desktop under Pools -> Your Pool -> Inventory tab? If this is the Admin user, no other users will be able to log in to that desktop since it is dedicated to that user.

Blog: http://blog.eeg3.net
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rommelh23
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Hi Earl,

Under Inventory-->Pools, i can see user assignment as Dedicated. Pool attributes are: Manual, vCenter VMs, dedicated

Under Inventory-->Desktops, i can see user is my admin account.

Is this normal behavior? What setting should i change if I want multiple entitled users to connect and access the desktop?

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eeg3
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If you're using a dedicated assignment (which you are), then only the user that is assigned will be able to log in to that virtual machine, so your situation is expected. In a production environment with this scheme, you'd create as many virtual machines as you have users and it would assign a specific desktop to each. If you want to use 1 VM and have multiple people use it, you can use a floating assignment, but that will still only allow 1 user to log into it at a time; in a production environment, you'd have enough VMs created as you expect concurrent users.

If using View Composer, it can automatically create VMs for you in both of the aforementioned scenarios.

Blog: http://blog.eeg3.net
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rommelh23
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Hi Earl,

Thanks much!!! Got it. 

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