Hi Guys,
I am evaluating View 5.1 and was able to setup it up with the basic config (no linked clone, no composer, no transfer server). I have setup a manual pool with only 1 Windows 7 desktop for testing. My problem was even if i configured entitlement for a few users to test it, I can only connect to the desktop using the administrator account that I used to install it (this account is also the vCenter admin account). Whenever i used the other entitled accounts (i made them local admin of the desktop), i am getting this error message:
"The desktop currently has no desktop sources available. Please try connecting to this desktop again later, or contact your system administrator"
I am only trying to connect one at a time. Is entitlement only 1 to 1 mapping? 1 desktop to 1 user? I tried changing the entitlement to only one user to be used for testing but its still giving me the same error message.
Appreciate any help. Thanks!
If you're using a dedicated assignment (which you are), then only the user that is assigned will be able to log in to that virtual machine, so your situation is expected. In a production environment with this scheme, you'd create as many virtual machines as you have users and it would assign a specific desktop to each. If you want to use 1 VM and have multiple people use it, you can use a floating assignment, but that will still only allow 1 user to log into it at a time; in a production environment, you'd have enough VMs created as you expect concurrent users.
If using View Composer, it can automatically create VMs for you in both of the aforementioned scenarios.
Did you install the agent on your vm?
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Yes. Agent was installed and the agent service confirmed running on the desktop
What does your status show in View Admin?
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Desktop status shows Available. I can connect to it fine but only using 1 admin account.
Are you using a floating pool? If not, who is showing up as the 'User' under your one desktop under Pools -> Your Pool -> Inventory tab? If this is the Admin user, no other users will be able to log in to that desktop since it is dedicated to that user.
Hi Earl,
Under Inventory-->Pools, i can see user assignment as Dedicated. Pool attributes are: Manual, vCenter VMs, dedicated
Under Inventory-->Desktops, i can see user is my admin account.
Is this normal behavior? What setting should i change if I want multiple entitled users to connect and access the desktop?
If you're using a dedicated assignment (which you are), then only the user that is assigned will be able to log in to that virtual machine, so your situation is expected. In a production environment with this scheme, you'd create as many virtual machines as you have users and it would assign a specific desktop to each. If you want to use 1 VM and have multiple people use it, you can use a floating assignment, but that will still only allow 1 user to log into it at a time; in a production environment, you'd have enough VMs created as you expect concurrent users.
If using View Composer, it can automatically create VMs for you in both of the aforementioned scenarios.
Hi Earl,
Thanks much!!! Got it.
