I'm getting that error on all of my provisioned boxes. Google shows that a lot of people got this on View 3 but I'm on 4, as far as I can tell my setup is textbook, I'm using the Eval Setup Guide. These are XP boxes running SP3, FW is disabled, no AV has been installed, Windows is completely up to date.
Any suggestions?
Gunnar
This is usually because the VM cannot contact the Connection Broker to report its status. This can be caused by the agent not being able to contact the Broker on port 4001 or it can also be caused by the agent not being installed at all.
Make sure the VMware View Agent service is started. You can also attach a debug log file from one of the machines so I can make sure that the agent is in fact even trying to contact the Broker.
Mike
Hej Gunnar.
Please check that your DNS is working properly, that is usually the problem.
Other things to check is enough ports on the vSwitch and if the Quickprep settings are correct.
Best regards,
Linjo
If you find this information useful, please award points for "correct" or "helpful".
Thanks for the reply.
DNS is fine. The vSwitch only has these 5 XP boxes on it and I have verified it can access the domain properly from a seperate (non-View) VM. Quickprep is where I think the issue is I'm doing a second build now under a different account. I'll update in a few minutes.
-Gunnar
With a different account it just sits there at "Customizing" indefinitely. Guess I need to RTFM and figure out the exact permissions level the account has to be for the QuickPrep.
So I think it's very simple. I haven't upgraded my vCenter Server. Not sure why I didn't but I'm pretty sure that's going to solve my issues.
This is usually because the VM cannot contact the Connection Broker to report its status. This can be caused by the agent not being able to contact the Broker on port 4001 or it can also be caused by the agent not being installed at all.
Make sure the VMware View Agent service is started. You can also attach a debug log file from one of the machines so I can make sure that the agent is in fact even trying to contact the Broker.
Mike
Well, my vCenter upgrade went poorly. Long story short... its' done now. I have my first batch of XP boxes being built right now and although it's been 30-minutes it still says Status "Customizing". I'm going to open up my image that these are built off of and make sure Agent is there. So far, even with the new vCenter this isn't looking good.
I think you are on the right track, the problem is with the agent. It is installed and running, and the windows firewall is turned off, however to troubleshoot I attempted to create a Desktop/Pool pointing to just my "pristine desktop" and it just sits there at "Waiting for Agent" which leads me to believe the agent isn't responding. What do you recommend for troubleshooting agent connection issues.
I just looked at the log on the agent and I dont' see any error, for some reason i can't attach it so i have to paste it:
-Gunnar
11:11:50,265 INFO <632> Log for VMware View Agent, version=, pid=628
11:11:50,265 INFO <632> hostname=xp000.xxx.xxx.xxx
11:11:50,203 INFO <632> Program 'winlogon' started, version=, pid=628, buildtype=release
11:11:50,750 INFO <632> Authentication Manager successfully installed.
11:12:19,032 INFO <188> Program 'wsnm - VDM Framework Node Manager' started, version=4.0.0 build-210939, pid=164, buildtype=release
11:12:19,766 INFO Plugin 'wsnm_desktop - VDM Framework Desktop Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:12:19,766 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:12:20,594 INFO Session created in PENDING state: id=0, winStation=Console
11:12:20,610 INFO Domains enumerated in 0.016000 seconds
DOMAIN =
NAME = "DOMAIN"
DOMAIN =
NAME = "XP000"
11:12:20,610 INFO DesktopManager queue server installed
11:12:20,751 INFO Plugin 'wsnm_jmsbridge - VDM Framework JMS Bridge Controller' loaded, version=4.0.0 build-210939, buildtype=release
11:12:20,829 INFO Configuration update - vdi.broker.itemDn is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.poolDn is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.brokers is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.singleuse is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.disconnecttimeout is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.msMode is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.agentIdentity is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.agentPrivateKey is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.brokerPublicKey is now (null)
11:12:20,829 INFO Configuration update - vdi.broker.useSvi is now (null)
11:12:21,063 INFO resume command: The machine is now resumed
11:12:21,063 INFO Plugin 'ws_vmx - VDM Virtualization Support Handler' loaded, version=4.0.0 build-210939, buildtype=release
11:12:21,204 INFO The VMware View System Service is starting
11:12:21,204 INFO Plugin 'wssm_usb - VDM Framework Virtual USB Remote Service' loaded, version=4.0.0 build-210939, buildtype=release
11:12:21,204 INFO Plugin 'ws_perfmon - VMware View Performance Monitor and Counter Store' loaded, version=4.0.0 build-210939, buildtype=release
11:12:21,798 INFO Program 'wsnm_jms - VDM Framework JMS Bridge' started, version=4.0.0 build-210939, pid=600, buildtype=release
11:12:23,735 INFO [] classpath option: -Djava.class.path=C:\Program Files\VMware\VMware View\Agent\lib\;C:\Program Files\VMware\VMware View\Agent\lib
agentjms.jar;C:\Program Files\VMware\VMware View\Agent\lib
concurrent-1.3.4.jar;C:\Program Files\VMware\VMware View\Agent\lib
gnu-crypto-2.0.1-1.jar;C:\Program Files\VMware\VMware View\Agent\lib
jdom-1.0.jar;C:\Program Files\VMware\VMware View\Agent\lib
jms-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
log4j-1.2.14.jar;C:\Program Files\VMware\VMware View\Agent\lib
messagesecurity.jar;C:\Program Files\VMware\VMware View\Agent\lib
securitymanager.jar;C:\Program Files\VMware\VMware View\Agent\lib
sessionclientapi.jar;C:\Program Files\VMware\VMware View\Agent\lib
swiftmq-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_appender.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_properties.jar;C:\Program Files\VMware\VMware View\Agent\lib
xercesImpl-2.2.1.jar;
11:12:24,344 INFO Plugin 'ws_javaview - VDM Framework Java Diagnostics' loaded, version=4.0.0 build-210939, buildtype=release
11:12:27,938 INFO <588> Program 'pcoip_server_win32 - PCoIP Server' started, version=3,0,0,2421:soft_pcoip_rc1, pid=548, buildtype=release
11:12:32,110 INFO <Thread-0> Message security not configured, turning off.
11:12:32,126 INFO Program 'wssm - VDM Framework Session Manager' started, version=4.0.0 build-210939, pid=1576, buildtype=release
11:12:55,541 INFO Plugin 'wssm_desktop - VDM Framework Desktop Instance Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:12:55,557 INFO Session Manager started for session 0
11:12:55,573 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:12:55,716 INFO Session Manager logged in, sessionId=0, userDomainName=DOMAIN\USERNAME
11:13:16,158 INFO VDM agent: View Composer customization timed out (total 20 seconds)
11:13:16,158 INFO View Composer user login initialization state -1 (in 20 seconds)
11:13:16,158 INFO Session CONNECTED non-portal user: id=0, user DOMAIN\USERNAME, client=(null)
11:15:19,729 INFO The VMware View System Service is shutting down
11:15:19,777 WARN Connection to Node Manager lost
11:15:19,777 INFO DesktopManager queue server un-installed
11:15:19,777 INFO Session CANCEL: id=0, user DOMAIN\USERNAME, client=(null)
11:15:19,809 INFO The VMware View System Service has stopped
11:15:21,559 INFO <3212> Program 'wsnm - VDM Framework Node Manager' started, version=4.0.0 build-210939, pid=3208, buildtype=release
11:15:21,686 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:15:21,686 INFO Plugin 'wsnm_desktop - VDM Framework Desktop Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:15:21,718 INFO Session created in PENDING state: id=0, winStation=Console
11:15:22,004 INFO Domains enumerated in 0.265000 seconds
DOMAIN =
NAME = "DOMAIN"
DOMAIN =
NAME = "XP000"
11:15:22,004 INFO DesktopManager queue server installed
11:15:22,020 INFO The VMware View System Service is starting
11:15:22,020 INFO Plugin 'wsnm_jmsbridge - VDM Framework JMS Bridge Controller' loaded, version=4.0.0 build-210939, buildtype=release
11:15:22,020 INFO Plugin 'ws_vmx - VDM Virtualization Support Handler' loaded, version=4.0.0 build-210939, buildtype=release
11:15:22,020 INFO resume command: The machine is now resumed
11:15:22,020 INFO Plugin 'ws_perfmon - VMware View Performance Monitor and Counter Store' loaded, version=4.0.0 build-210939, buildtype=release
11:15:22,020 INFO Plugin 'wssm_usb - VDM Framework Virtual USB Remote Service' loaded, version=4.0.0 build-210939, buildtype=release
11:15:22,163 INFO Session Manager logged in, sessionId=0, userDomainName=DOMAIN\USERNAME
11:15:22,259 INFO Session CONNECTED after wsnm restart: id=0, user DOMAIN\USERNAME, client=(null)
11:15:22,291 INFO Program 'wsnm_jms - VDM Framework JMS Bridge' started, version=4.0.0 build-210939, pid=3344, buildtype=release
11:15:22,370 INFO [] classpath option: -Djava.class.path=C:\Program Files\VMware\VMware View\Agent\lib\;C:\Program Files\VMware\VMware View\Agent\lib
agentjms.jar;C:\Program Files\VMware\VMware View\Agent\lib
concurrent-1.3.4.jar;C:\Program Files\VMware\VMware View\Agent\lib
gnu-crypto-2.0.1-1.jar;C:\Program Files\VMware\VMware View\Agent\lib
jdom-1.0.jar;C:\Program Files\VMware\VMware View\Agent\lib
jms-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
log4j-1.2.14.jar;C:\Program Files\VMware\VMware View\Agent\lib
messagesecurity.jar;C:\Program Files\VMware\VMware View\Agent\lib
securitymanager.jar;C:\Program Files\VMware\VMware View\Agent\lib
sessionclientapi.jar;C:\Program Files\VMware\VMware View\Agent\lib
swiftmq-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_appender.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_properties.jar;C:\Program Files\VMware\VMware View\Agent\lib
xercesImpl-2.2.1.jar;
11:15:22,386 INFO Plugin 'ws_javaview - VDM Framework Java Diagnostics' loaded, version=4.0.0 build-210939, buildtype=release
11:15:22,720 INFO <Thread-0> Message security not configured, turning off.
11:15:22,736 INFO Program 'pcoip_server_win32 - PCoIP Server' started, version=3,0,0,2421:soft_pcoip_rc1, pid=3292, buildtype=release
11:16:16,664 INFO Session Manager logged out, sessionId=0, userDomainName=DOMAIN\USERNAME
11:16:21,945 INFO Session ENDED: id=0, user DOMAIN\USERNAME, client=(null) (non-portal)
11:21:26,762 INFO Session created in PENDING state: id=0, winStation=Console
11:23:40,414 INFO Program 'wssm - VDM Framework Session Manager' started, version=4.0.0 build-210939, pid=464, buildtype=release
11:23:40,571 INFO Plugin 'wssm_desktop - VDM Framework Desktop Instance Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:23:40,571 INFO Session Manager started for session 0
11:23:40,586 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:23:40,743 INFO Session Manager logged in, sessionId=0, userDomainName=DOMAIN\USERNAME
11:24:00,884 INFO VDM agent: View Composer customization timed out (total 20 seconds)
11:24:00,884 INFO View Composer user login initialization state -1 (in 20 seconds)
11:24:00,884 INFO Session CONNECTED non-portal user: id=0, user DOMAIN\USERNAME, client=(null)
11:24:26,647 INFO Configuration update - vdi.broker.itemDn is now cn=2eeeb3c1-2400-43ca-89dd-6ca1d49377be,ou=servers,dc=vdi,dc=vmware,dc=int
11:24:26,647 INFO Configuration update - vdi.broker.poolDn is now cn=test,ou=server groups,dc=vdi,dc=vmware,dc=int
11:24:26,647 INFO Configuration update - vdi.broker.brokers is now svrvcs01.xxx.xxx.xxx
11:24:26,647 INFO Configuration update - vdi.broker.singleuse is now 0
11:24:26,647 INFO Configuration update - vdi.broker.disconnecttimeout is now 0
11:24:26,647 INFO Configuration update - vdi.broker.msMode is now OFF
11:24:26,647 INFO Configuration update - vdi.broker.agentIdentity is now agent/2eeeb3c1-2400-43ca-89dd-6ca1d49377be
11:24:26,647 INFO Configuration update - vdi.broker.agentPrivateKey is now MIIBSwIBADCCASwGByqGSM44BAEwggEfAoGBAP1/U4EddRIpUt9KnC7s5Of2EbdSPO9EAMMeP4C2USZpRV1AIlH7WT2NWPq/xfW6MPbLm1Vs14E7gB00b/JmYLdrmVClpJf6AR7ECLCT7up1/63xhv4O1fnxqimFQ8E4P208UewwI1VBNaFpEy9nXzrith1yrv8iIDGZ3RSAHHAhUAl2BQjxUjC8yykrmCouuEC/BYHPUCgYEA9GghdabPd7LvKtcNrhXuXmUr7v6OuqCVdMCz0HgmdRWVeOutRZTZxBxCBgLRJFnEj6EwoFhO3zwkyjMim4TwWeotUfI0o4KOuHiuzpnWRbqN/C/ohNWLx2J6ASQ7zKTxvqhRkImog9/hWuWfBpKLZl6Ae1UlZAFMO/7PSSoEFgIUNPsncI8Rlu14LYiqXij1ZeXXUVk=
11:24:26,647 INFO Configuration update - vdi.broker.brokerPublicKey is now 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
11:24:26,647 INFO Configuration update - vdi.broker.useSvi is now 0
11:24:28,245 INFO Program 'wsnm_jms - VDM Framework JMS Bridge' started, version=4.0.0 build-210939, pid=3872, buildtype=release
11:24:28,308 INFO [] classpath option: -Djava.class.path=C:\Program Files\VMware\VMware View\Agent\lib\;C:\Program Files\VMware\VMware View\Agent\lib
agentjms.jar;C:\Program Files\VMware\VMware View\Agent\lib
concurrent-1.3.4.jar;C:\Program Files\VMware\VMware View\Agent\lib
gnu-crypto-2.0.1-1.jar;C:\Program Files\VMware\VMware View\Agent\lib
jdom-1.0.jar;C:\Program Files\VMware\VMware View\Agent\lib
jms-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
log4j-1.2.14.jar;C:\Program Files\VMware\VMware View\Agent\lib
messagesecurity.jar;C:\Program Files\VMware\VMware View\Agent\lib
securitymanager.jar;C:\Program Files\VMware\VMware View\Agent\lib
sessionclientapi.jar;C:\Program Files\VMware\VMware View\Agent\lib
swiftmq-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_appender.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_properties.jar;C:\Program Files\VMware\VMware View\Agent\lib
xercesImpl-2.2.1.jar;
11:24:28,308 INFO Plugin 'ws_javaview - VDM Framework Java Diagnostics' loaded, version=4.0.0 build-210939, buildtype=release
11:24:28,699 INFO <Thread-0> Message security mode: OFF
11:24:28,950 INFO The VMware View System Service is shutting down
11:25:17,219 WARN Connection to Node Manager lost
11:25:17,235 INFO DesktopManager queue server un-installed
11:25:17,235 INFO Session CANCEL: id=0, user DOMAIN\USERNAME, client=(null)
11:25:17,250 INFO The VMware View System Service has stopped
11:25:18,707 INFO <3244> Program 'wsnm - VDM Framework Node Manager' started, version=4.0.0 build-210939, pid=3356, buildtype=release
11:25:18,801 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:25:18,801 INFO Plugin 'wsnm_desktop - VDM Framework Desktop Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:25:18,817 INFO Session created in PENDING state: id=0, winStation=Console
11:25:18,848 INFO Domains enumerated in 0.031000 seconds
DOMAIN =
NAME = "DOMAIN"
DOMAIN =
NAME = "XP000"
11:25:18,848 INFO DesktopManager queue server installed
11:25:18,864 INFO Plugin 'wsnm_jmsbridge - VDM Framework JMS Bridge Controller' loaded, version=4.0.0 build-210939, buildtype=release
11:25:18,864 INFO Plugin 'ws_vmx - VDM Virtualization Support Handler' loaded, version=4.0.0 build-210939, buildtype=release
11:25:18,864 INFO resume command: The machine is now resumed
11:25:18,864 INFO The VMware View System Service is starting
11:25:18,864 INFO Plugin 'ws_perfmon - VMware View Performance Monitor and Counter Store' loaded, version=4.0.0 build-210939, buildtype=release
11:25:18,879 INFO Plugin 'wssm_usb - VDM Framework Virtual USB Remote Service' loaded, version=4.0.0 build-210939, buildtype=release
11:25:19,083 INFO Program 'wsnm_jms - VDM Framework JMS Bridge' started, version=4.0.0 build-210939, pid=564, buildtype=release
11:25:19,145 INFO [] classpath option: -Djava.class.path=C:\Program Files\VMware\VMware View\Agent\lib\;C:\Program Files\VMware\VMware View\Agent\lib
agentjms.jar;C:\Program Files\VMware\VMware View\Agent\lib
concurrent-1.3.4.jar;C:\Program Files\VMware\VMware View\Agent\lib
gnu-crypto-2.0.1-1.jar;C:\Program Files\VMware\VMware View\Agent\lib
jdom-1.0.jar;C:\Program Files\VMware\VMware View\Agent\lib
jms-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
log4j-1.2.14.jar;C:\Program Files\VMware\VMware View\Agent\lib
messagesecurity.jar;C:\Program Files\VMware\VMware View\Agent\lib
securitymanager.jar;C:\Program Files\VMware\VMware View\Agent\lib
sessionclientapi.jar;C:\Program Files\VMware\VMware View\Agent\lib
swiftmq-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_appender.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_properties.jar;C:\Program Files\VMware\VMware View\Agent\lib
xercesImpl-2.2.1.jar;
11:25:19,161 INFO Plugin 'ws_javaview - VDM Framework Java Diagnostics' loaded, version=4.0.0 build-210939, buildtype=release
11:25:19,302 INFO Session Manager logged in, sessionId=0, userDomainName=DOMAIN\USERNAME
11:25:19,396 INFO Session CONNECTED after wsnm restart: id=0, user DOMAIN\USERNAME, client=(null)
11:25:19,474 INFO <Thread-0> Message security mode: OFF
11:25:19,631 INFO Program 'pcoip_server_win32 - PCoIP Server' started, version=3,0,0,2421:soft_pcoip_rc1, pid=3836, buildtype=release
11:25:34,682 INFO Session Manager logged out, sessionId=0, userDomainName=DOMAIN\USERNAME
11:25:39,819 INFO Session ENDED: id=0, user DOMAIN\USERNAME, client=(null) (non-portal)
11:25:42,575 INFO The VMware View System Service is shutting down
11:25:42,607 INFO DesktopManager queue server un-installed
11:25:42,810 INFO The VMware View System Service has stopped
11:26:38,906 INFO <632> Program 'winlogon' started, version=, pid=628, buildtype=release
11:26:38,937 INFO <632> Authentication Manager successfully installed.
11:26:53,625 INFO <1984> Program 'wsnm - VDM Framework Node Manager' started, version=4.0.0 build-210939, pid=1980, buildtype=release
11:26:53,906 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:26:53,906 INFO Plugin 'wsnm_desktop - VDM Framework Desktop Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:26:53,968 INFO Domains enumerated in 0.032000 seconds
DOMAIN =
NAME = "DOMAIN"
DOMAIN =
NAME = "XP000"
11:26:53,968 INFO DesktopManager queue server installed
11:26:53,968 INFO Plugin 'wsnm_jmsbridge - VDM Framework JMS Bridge Controller' loaded, version=4.0.0 build-210939, buildtype=release
11:26:53,984 INFO The VMware View System Service is starting
11:26:53,984 INFO Plugin 'ws_vmx - VDM Virtualization Support Handler' loaded, version=4.0.0 build-210939, buildtype=release
11:26:53,984 INFO resume command: The machine is now resumed
11:26:53,984 INFO Plugin 'ws_perfmon - VMware View Performance Monitor and Counter Store' loaded, version=4.0.0 build-210939, buildtype=release
11:26:53,984 INFO Plugin 'wssm_usb - VDM Framework Virtual USB Remote Service' loaded, version=4.0.0 build-210939, buildtype=release
11:26:54,075 INFO Program 'wsnm_jms - VDM Framework JMS Bridge' started, version=4.0.0 build-210939, pid=264, buildtype=release
11:26:54,153 INFO [] classpath option: -Djava.class.path=C:\Program Files\VMware\VMware View\Agent\lib\;C:\Program Files\VMware\VMware View\Agent\lib
agentjms.jar;C:\Program Files\VMware\VMware View\Agent\lib
concurrent-1.3.4.jar;C:\Program Files\VMware\VMware View\Agent\lib
gnu-crypto-2.0.1-1.jar;C:\Program Files\VMware\VMware View\Agent\lib
jdom-1.0.jar;C:\Program Files\VMware\VMware View\Agent\lib
jms-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
log4j-1.2.14.jar;C:\Program Files\VMware\VMware View\Agent\lib
messagesecurity.jar;C:\Program Files\VMware\VMware View\Agent\lib
securitymanager.jar;C:\Program Files\VMware\VMware View\Agent\lib
sessionclientapi.jar;C:\Program Files\VMware\VMware View\Agent\lib
swiftmq-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_appender.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_properties.jar;C:\Program Files\VMware\VMware View\Agent\lib
xercesImpl-2.2.1.jar;
11:26:54,341 INFO Plugin 'ws_javaview - VDM Framework Java Diagnostics' loaded, version=4.0.0 build-210939, buildtype=release
11:26:54,841 INFO <Thread-0> Message security mode: OFF
11:26:55,372 INFO <148> Program 'pcoip_server_win32 - PCoIP Server' started, version=3,0,0,2421:soft_pcoip_rc1, pid=212, buildtype=release
11:26:55,716 INFO Session created in PENDING state: id=0, winStation=Console
11:27:32,360 INFO Program 'wssm - VDM Framework Session Manager' started, version=4.0.0 build-210939, pid=3180, buildtype=release
11:27:32,758 INFO Plugin 'wssm_desktop - VDM Framework Desktop Instance Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:27:33,076 INFO Session Manager started for session 0
11:27:33,092 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:27:33,362 INFO Session Manager logged in, sessionId=0, userDomainName=DOMAIN\USERNAME
11:27:33,473 INFO View Composer customization is not needed
11:27:33,473 INFO View Composer user login initialization state -1 (in 0 seconds)
11:27:33,473 INFO Session CONNECTED non-portal user: id=0, user DOMAIN\USERNAME, client=(null)
11:28:04,588 INFO Session Manager logged out, sessionId=0, userDomainName=DOMAIN\USERNAME
11:28:25,825 INFO The VMware View System Service is shutting down
11:28:25,841 INFO DesktopManager queue server un-installed
11:28:25,841 INFO Session CANCEL: id=0, user DOMAIN\USERNAME, client=(null)
11:28:25,888 INFO The VMware View System Service has stopped
11:34:47,582 INFO <2488> Program 'wsnm - VDM Framework Node Manager' started, version=4.0.0 build-210939, pid=2484, buildtype=release
11:34:47,677 INFO Plugin 'wsnm_desktop - VDM Framework Desktop Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:34:47,677 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:34:47,868 INFO Session created in PENDING state: id=0, winStation=Console
11:34:47,884 INFO Domains enumerated in 0.015000 seconds
DOMAIN =
NAME = "DOMAIN"
DOMAIN =
NAME = "XP000"
11:34:47,884 INFO DesktopManager queue server installed
11:34:48,011 INFO Plugin 'wsnm_jmsbridge - VDM Framework JMS Bridge Controller' loaded, version=4.0.0 build-210939, buildtype=release
11:34:48,011 INFO Configuration update - vdi.broker.itemDn is now cn=2eeeb3c1-2400-43ca-89dd-6ca1d49377be,ou=servers,dc=vdi,dc=vmware,dc=int
11:34:48,011 INFO Configuration update - vdi.broker.poolDn is now cn=test,ou=server groups,dc=vdi,dc=vmware,dc=int
11:34:48,011 INFO Configuration update - vdi.broker.brokers is now svrvcs01.xxx.xxx.xxx
11:34:48,011 INFO Configuration update - vdi.broker.agentIdentity is now agent/2eeeb3c1-2400-43ca-89dd-6ca1d49377be
11:34:48,011 INFO Configuration update - vdi.broker.agentPrivateKey is now MIIBSwIBADCCASwGByqGSM44BAEwggEfAoGBAP1/U4EddRIpUt9KnC7s5Of2EbdSPO9EAMMeP4C2USZpRV1AIlH7WT2NWPq/xfW6MPbLm1Vs14E7gB00b/JmYLdrmVClpJf6AR7ECLCT7up1/63xhv4O1fnxqimFQ8E4P208UewwI1VBNaFpEy9nXzrith1yrv8iIDGZ3RSAHHAhUAl2BQjxUjC8yykrmCouuEC/BYHPUCgYEA9GghdabPd7LvKtcNrhXuXmUr7v6OuqCVdMCz0HgmdRWVeOutRZTZxBxCBgLRJFnEj6EwoFhO3zwkyjMim4TwWeotUfI0o4KOuHiuzpnWRbqN/C/ohNWLx2J6ASQ7zKTxvqhRkImog9/hWuWfBpKLZl6Ae1UlZAFMO/7PSSoEFgIUNPsncI8Rlu14LYiqXij1ZeXXUVk=
11:34:48,011 INFO Configuration update - vdi.broker.brokerPublicKey is now 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
11:34:48,011 INFO Plugin 'ws_vmx - VDM Virtualization Support Handler' loaded, version=4.0.0 build-210939, buildtype=release
11:34:48,027 INFO resume command: The machine is now resumed
11:34:48,266 INFO Plugin 'wssm_usb - VDM Framework Virtual USB Remote Service' loaded, version=4.0.0 build-210939, buildtype=release
11:34:48,266 INFO The VMware View System Service is starting
11:34:48,282 INFO Plugin 'ws_perfmon - VMware View Performance Monitor and Counter Store' loaded, version=4.0.0 build-210939, buildtype=release
11:34:48,568 INFO Program 'wsnm_jms - VDM Framework JMS Bridge' started, version=4.0.0 build-210939, pid=2624, buildtype=release
11:34:48,982 INFO [] classpath option: -Djava.class.path=C:\Program Files\VMware\VMware View\Agent\lib\;C:\Program Files\VMware\VMware View\Agent\lib
agentjms.jar;C:\Program Files\VMware\VMware View\Agent\lib
concurrent-1.3.4.jar;C:\Program Files\VMware\VMware View\Agent\lib
gnu-crypto-2.0.1-1.jar;C:\Program Files\VMware\VMware View\Agent\lib
jdom-1.0.jar;C:\Program Files\VMware\VMware View\Agent\lib
jms-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
log4j-1.2.14.jar;C:\Program Files\VMware\VMware View\Agent\lib
messagesecurity.jar;C:\Program Files\VMware\VMware View\Agent\lib
securitymanager.jar;C:\Program Files\VMware\VMware View\Agent\lib
sessionclientapi.jar;C:\Program Files\VMware\VMware View\Agent\lib
swiftmq-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_appender.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_properties.jar;C:\Program Files\VMware\VMware View\Agent\lib
xercesImpl-2.2.1.jar;
11:34:49,252 INFO Plugin 'ws_javaview - VDM Framework Java Diagnostics' loaded, version=4.0.0 build-210939, buildtype=release
11:34:50,286 INFO <Thread-0> Message security mode: OFF
11:34:50,334 INFO Program 'pcoip_server_win32 - PCoIP Server' started, version=3,0,0,2421:soft_pcoip_rc1, pid=2560, buildtype=release
11:35:15,912 INFO Session CANCEL: id=0, user (null)\(null), client=(null)
11:35:20,843 INFO The VMware View System Service is shutting down
11:35:20,875 INFO DesktopManager queue server un-installed
11:35:21,097 INFO The VMware View System Service has stopped
11:35:54,421 INFO <624> Program 'winlogon' started, version=, pid=620, buildtype=release
11:35:54,453 INFO <624> Authentication Manager successfully installed.
11:36:08,968 INFO <1968> Program 'wsnm - VDM Framework Node Manager' started, version=4.0.0 build-210939, pid=1964, buildtype=release
11:36:09,140 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:36:09,140 INFO Plugin 'wsnm_desktop - VDM Framework Desktop Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:36:09,171 INFO Domains enumerated in 0.016000 seconds
DOMAIN =
NAME = "DOMAIN"
DOMAIN =
NAME = "XP000"
11:36:09,171 INFO DesktopManager queue server installed
11:36:09,187 INFO The VMware View System Service is starting
11:36:09,187 INFO Plugin 'wsnm_jmsbridge - VDM Framework JMS Bridge Controller' loaded, version=4.0.0 build-210939, buildtype=release
11:36:09,187 INFO Plugin 'ws_vmx - VDM Virtualization Support Handler' loaded, version=4.0.0 build-210939, buildtype=release
11:36:09,187 INFO resume command: The machine is now resumed
11:36:09,187 INFO Plugin 'ws_perfmon - VMware View Performance Monitor and Counter Store' loaded, version=4.0.0 build-210939, buildtype=release
11:36:09,187 INFO Plugin 'wssm_usb - VDM Framework Virtual USB Remote Service' loaded, version=4.0.0 build-210939, buildtype=release
11:36:09,714 INFO Program 'wsnm_jms - VDM Framework JMS Bridge' started, version=4.0.0 build-210939, pid=220, buildtype=release
11:36:09,823 INFO [] classpath option: -Djava.class.path=C:\Program Files\VMware\VMware View\Agent\lib\;C:\Program Files\VMware\VMware View\Agent\lib
agentjms.jar;C:\Program Files\VMware\VMware View\Agent\lib
concurrent-1.3.4.jar;C:\Program Files\VMware\VMware View\Agent\lib
gnu-crypto-2.0.1-1.jar;C:\Program Files\VMware\VMware View\Agent\lib
jdom-1.0.jar;C:\Program Files\VMware\VMware View\Agent\lib
jms-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
log4j-1.2.14.jar;C:\Program Files\VMware\VMware View\Agent\lib
messagesecurity.jar;C:\Program Files\VMware\VMware View\Agent\lib
securitymanager.jar;C:\Program Files\VMware\VMware View\Agent\lib
sessionclientapi.jar;C:\Program Files\VMware\VMware View\Agent\lib
swiftmq-7.5.3.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_appender.jar;C:\Program Files\VMware\VMware View\Agent\lib
ws_properties.jar;C:\Program Files\VMware\VMware View\Agent\lib
xercesImpl-2.2.1.jar;
11:36:09,886 INFO Plugin 'ws_javaview - VDM Framework Java Diagnostics' loaded, version=4.0.0 build-210939, buildtype=release
11:36:10,417 INFO <Thread-0> Message security mode: OFF
11:36:11,011 INFO <188> Program 'pcoip_server_win32 - PCoIP Server' started, version=3,0,0,2421:soft_pcoip_rc1, pid=184, buildtype=release
11:36:11,308 INFO Session created in PENDING state: id=0, winStation=Console
11:36:31,342 INFO Program 'wssm - VDM Framework Session Manager' started, version=4.0.0 build-210939, pid=636, buildtype=release
11:36:31,581 INFO Plugin 'wssm_desktop - VDM Framework Desktop Instance Manager' loaded, version=4.0.0 build-210939, buildtype=release
11:36:31,597 INFO Session Manager started for session 0
11:36:31,628 INFO Plugin 'ws_winauth - VDM Framework Windows Authentication Support' loaded, version=4.0.0 build-210939, buildtype=release
11:36:31,931 INFO Session Manager logged in, sessionId=0, userDomainName=DOMAIN\USERNAME
11:36:31,978 INFO View Composer customization is not needed
11:36:31,978 INFO View Composer user login initialization state -1 (in 0 seconds)
11:36:31,978 INFO Session CONNECTED non-portal user: id=0, user DOMAIN\USERNAME, client=(null)
Woo hoo. You guys were both right, rewarding points now!
The problem was that I needed to open port 4001 on the server not the client. I kept looking at the client wondering what was wrong when it was the server with the firewall issue.
Thanks!
Gunnar