View 4.6 PCoIP External Connection Issues

[virtech]

I'm having a couple of issues with a POC implemetation of View 4.6.  Followed several articles on the forums but havent been able to resolve the issue.

Problems are:

1. PCoIP connection internally to Windows 7 64 bit VM does not work, Vista is fine so I know PCoIP is working and able to route internally (no firewall)

2. PCoIP externally is not working to either Vista or Windows 7, I have allowed ports 4172 UDP/TCP and 443 as outlined in the architecture planning doc but I just get a black screen and disconnection. A connection to via RDP is working ok via the HTTPS tunnelling.

I'm using a Security server which has been configured correctly in View Administrator using the shared password.  External URL is resolvable.

[npeter · Accepted solution]

Hi,

Please have a look at this article

http://communities.vmware.com/docs/DOC-14974

for windows7 confirm if pcoip component is installed on view agent

make sure you have PCoIP secure gateway enabled,

firewall rules modified between client - security server and security server -agent

-noble

[idle-jam]

1) make sure that you have installed the 64 bit agent on it. it works for my end 2) does it work internally? what about using different WAN source.

[npeter]

Just to clarify-

View will not allow to install 32bit versions of view agent on 64bit machine.

[virtech]

thanks I had an eror in the PCoIP external URL all working now 😉