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Contributor

VMware view client can not forward devices and join virtual devices

Hi,

     Our customer deploy VMware View 5 in their company. We have an issue about usb devices. When users use their usb key device in virtual desktop, it pop-up prompt dialog box say that vmware view client unable forward "Feitian HID TOKEN 3003" device. Unable join in virtual devices. The details as the follows.

Ukey识别报错.png

Only if restart the virtual desktop can make the usb devices as normal.The issue occurs is random, but almost all users are encouter this problem.

Our thin client is HP t5570, view client version is 5.0. Is anyone can help me! :smileycry:...

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