VMware tools, View agents, nVidia drivers - install order?

[HendersonD]

This is our current environment

• ESXi 6.7 Update 1 running on HPE DL380s Gen10 servers
• VMWare View 7.6.0
• VMWare Tools 10.2.5
• nVidia 7.0 - this includes the vib install on the ESXi hosts as well as the nVidia driver install under Windows
• Window 10 version 1709

I know when building a new master image, the order of install is:

1. VMware Tools
2. VMware View agents
3. nVidia drivers

I now want to upgrade to VMWare tools to 10.3.5 which was just released. Which method do I use?

Method 1

Upgrade master image VMWare tools, new snapshot, recompose desktops

Method 2

• Uninstall nVidia drivers, reboot master image
• Uninstall VMWare view agents, reboot
• Upgrade VMWare tools, reboot
• Install VMWare View agents, reboot
• Install nVidia drivers, reboots
• Set licensing server, new snapshot, recompose desktops

[BenFB]

We use method 2 even for parents where the NVIDIA drivers are not installed. We've seen some odd issues when you try to upgrade VMware Tools without uninstalling the Horizon Agent first.

[techguy129]

You need to uninstall and install in the correct order. Upgrading one is possible but you will have run a chance to run into issues.

Order to install

VMware Knowledge Base