I've updated my mac yesterday to the latest OS version and the VMware Horizon Client is crashing every time I lock the screen and sometimes even when I'm simply idle for a minute or two. Did anyone experience something similar? Any solutions?
What version of the client are you using? The latest is 5.0
Is your current Mac OS a support version?
Horizon Client 5.0
I have noticed since macOS 10.14.4 update the Horizon 5.0 client is (seems randomly) crashing on my MacBook Pro 15" with Radeon Pro Vega 20 GPU. It is perfectly stable though on my 13" MacBook Pro with integrated Intel graphics.
Reverted to 4.10.0 (11013656) and that is working fine. Same issue with crashing on Mojave 10.14.4 with Radeon and Horizon 5.0 client. The error message has this message in it....
"Could not create texture for accelerated surface"
MacOS - 10.14.4 (18E226)
VMware Horizon - 5.0
After downgrade to Version 4.10.0 (11013656) all issues went away.
Sorry for the delayed response, somehow the only notification I caught was of the answer someone else left today.
I also wanted to confirm that downgrading to 4.10.0 (11013656) has eliminated the crashing on my 15" MacBook Pro. It appears the 5.0 client is the issue on that particular GPU-enabled Mac. I will probably stay at 4.10.0 until VMware addresses the issue.
I am having the crashes. Upgraded to Mojave beta 7 and am running version 5 of the horizon client and it simply crashes
I am having the same issue with the client (5.2) crashing after the lockscreen is engaged and then disengaged. The client just crashes. Did a fresh install and still the same behavior
I am having the same issue with the latest client (5.2) on 10.15 catalina final version, the client disconnects from the pool every time the computer is locked and/or if you spend any amount of time hanging out on the OSX side for too long and click back into your VDI session. I have the same issue with two different macs running 10.15.
We are also experiencing crashes with Horizon Client 5.2 on Windows clients and have opened a SR on this issue.
The client crashes at log off and disconnect, so users think that they are not beeing logged off since they see the Windows logging off image forever because the Horizon Client crashed.
So it seems like 5.2 is buggy on multiple platforms then.
User TGJ2 came up with this as a workaround and it seems to work for those of us who are having random disconnects. Perhaps this is something that will help here too?
TGJ2 post from above community link: "I think I have the answer - go to System Preferences > Security & Privacy.
On the left select Accessibility, and untick VMWare Horizon Client...
Seems to stop the random disconnects."