Hello,
I'm trying to upgrade version to 5.5.0 but when installing it failed. I'm using win 10.
Is it something related to VMware Horizon Media Engine 64? Because I'm not able to install this, it says have to install VMware Horizon Client 64 first
Some issue uploading the full log file, below is the error hope it can lead to somewhere
[3FA8:336C][2020-11-13T00:25:02]e000: Error 0x80070643: Failed to install MSI package.
[3FA8:336C][2020-11-13T00:25:02]e000: Error 0x80070643: Failed to execute MSI package.
[30FC:24B0][2020-11-13T00:25:02]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[30FC:24B0][2020-11-13T00:25:02]i319: Applied execute package: ViewClientx64, result: 0x80070643, restart: None
[30FC:24B0][2020-11-13T00:25:02]e000: Error 0x80070643: Failed to execute MSI package.
[30FC:24B0][2020-11-13T00:25:02]i000: Bootstrapper_ExecutePackageBegin: Rolling back package ViewClientx64
[3FA8:336C][2020-11-13T00:25:02]i318: Skipped rollback of package: ViewClientx64, action: Uninstall, already: Absent
[30FC:24B0][2020-11-13T00:25:02]i319: Applied rollback package: ViewClientx64, result: 0x0, restart: None
[3FA8:336C][2020-11-13T00:25:02]i329: Removed package dependency provider: {27138794-2AFD-4FCF-8E43-CF19FFED0452}, package: ViewClientx64
[3FA8:336C][2020-11-13T00:25:02]i351: Removing cached package: ViewClientx64, from path: C:\ProgramData\Package Cache\{27138794-2AFD-4FCF-8E43-CF19FFED0452}v5.5.0.14558\
[3FA8:336C][2020-11-13T00:25:02]i329: Removed package dependency provider: {19D60718-0210-4DF3-A9F4-EEB2426B7AF1}, package: ViewClientx86
[3FA8:336C][2020-11-13T00:25:02]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{b202e5f3-ac14-4e31-848c-78b7cae95e33}, resume: None, restart: None, disable resume: No
BTW I ran as administrator to install
Just a guess. Does anything on the client (e.g. an A/V or endpoint security application) block write/change access to the "hosts" file?
The Horizon Client installer wants to add an entry to the hosts file.
André