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krismcewan
Enthusiast
Enthusiast

VMware View Manager 5.1.1 VCenter Red after Restart

Hi all.

I have something thats bugging us here with View Administrator Dashboard.

System is built and everything is working Perfectly. SSL is in place accross the enviroment.

IF Vcenter Service is restarted for any reason (reboot for patches for example) the View Administrator shows Vcenter in red. 

vcCapture.JPG

Everything runs normally though,  Refresh, Recompose new pools all work fine.  VCenter starts tasks as soon as its up and running.

This Eventually turns green. Can be 10 mins can be a day but it does turn green. Long after Vcenter is activly doing tasks.

This a pain as its False reportign and can cause panic amongst the Desktop team. Most iportantly if there is a genuine error with Vcenter its not going to show up if its already in RED.

Restaring all the connection brokers at the same time can clear this but not very usefull if you have 24/7 operation with tunneled users.

Anyone got any similar issues?  Anyone know whats causing it?  and how do we stop it.

Estate is all View 5.1.1 with 5 Connection brokers, 2 Security Servers, Stand alone View Composer Server, Vshield, Trend DSM,

Vsphere is 5.1a with Vcenter Server,  2 SQL servers, Liquidware UX and FIT , Appsense and Update manager


A VMware Consultant in Scotland for Taupo Consulting http://www.taupoconsulting.co.uk If you think I'm right or helpful award me some points please
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krismcewan
Enthusiast
Enthusiast

Been through the following KB's with no success

KB1021805

KB2004056

KB2012292

A VMware Consultant in Scotland for Taupo Consulting http://www.taupoconsulting.co.uk If you think I'm right or helpful award me some points please
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memaad
Virtuoso
Virtuoso

Hi,

Check the permission of VC user account used in VMware view. Just for testing give administrator role in VC.

Regards

Mohammed

Mohammed | Mark it as helpful or correct if my suggestion is useful.
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krismcewan
Enthusiast
Enthusiast

account is a dedicated domain service account thats got every possible Admin priveladges you can imagine

Local admin on all Windows servers in the enviroment.

Member of the SSO admins group

Member of Administrators in VCenter

Member of Administrators in View Manager

Even tried Domain admin.

All of that was done during implimentation.

All permissions are setup exactly the same as the outgoign 5.0 enviroment.

A VMware Consultant in Scotland for Taupo Consulting http://www.taupoconsulting.co.uk If you think I'm right or helpful award me some points please
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