VMware View: Error while adding the administrator. Please re-check your information.

[nazmihalili]

Hi all,

Need help. im get the same error. "Error while adding the administrator. Please re-check your information" in add domain for view composer.

the domain name n user name i already put the domain name, but there still same error.

logged call for vmware support. they asked me to re-installed the the connection server from fresh ISO and i already exclude domain did i dont want to appear. but the error was same.

Please help guys.this issue already drag to the third week.

This account already grant to domain admin.

thanks in advance

BoB

[nazmihalili · Accepted solution]

found the problem

check the Composer log

2016-12-28 18:01:04,516 | 66            | FATAL | Sim.ServiceCore.SimServiceApiImpl - Error: fail to execute web service call: AddAdConfig

VMware.Sim.CommonLib.Exception.SimAdsException: Requested registry access is not allowed. ---> System.Security.SecurityException: Requested registry access is not allowed.

solution

go to regedit

my computer->HKEY_LOCAL_MACHINE->SOFTWARE->Wow6432Node->VMware, Inc.

give the permission to this 3 folder

VMware Universal File Access

VMware View Composer

VMware VirtualCenter

then can add this composer to the domain.

thanks all

[jonathanjabez]

Please make sure you have the right View Composer user permissions:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=10076...