VMware Horizon Community
AndreiAmpleev
Contributor
Contributor

VMware Horizon View unrecoverable error: (host-*****)

Hi all.
When I join a Google meet conference on a virtual machine, this error occurs. What could be the reason?

 

AndreiAmpleev_0-1659777355671.png

 

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Mangui
VMware Employee
VMware Employee

It seems that it may crash when you open the redirected microphone/webcam in agent side while attend the google meet conference,.  Please collect the whole client logs by DCT log collector and the vmware-remotemks dump file

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AndreiAmpleev
Contributor
Contributor

can you tell me how to do it? The weight of the dump file weighs more than 1 gigabyte

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Mangui
VMware Employee
VMware Employee

You can run command "C:\Program Files (x86)\VMware\VMware Horizon View Client\DCT\support.bat" to collect all the client logs and if its size is OK to upload here, then you can upload it, otherwise, may need other tool to share the logs for further investigation

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