VMware Horizon Community
Dmitry2412
Contributor
Contributor
‎03-29-2023 07:24 AM

VMware Horizon View uncoverable error: (host-14984)

Colleagues, help when updating the client to version 2212.1 blast stops working and the client crashes with error 2023-03-27T12:18:59.811Z In(05) host-14984 [msg.log.error.uncoverable] VMware Horizon View uncoverable error: (host-14984) 2023-03-27T12:18:59.811Z In(05)+ host-14984 NOT_REACHED bora\lib\pollDefault\pollDefault.c:5342

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3 Replies
yukiafronia
Enthusiast
Enthusiast
‎03-30-2023 04:53 AM

Hi, @Dmitry2412 .

It seems a colleague of mine had contacted VMware about the same issue.

The remedied action was to turn off the auto-update feature in the Horizon Client.
Can you try it and does it resolve the issue?

Thanks

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Dmitry2412
Contributor
Contributor
‎03-30-2023 07:51 AM

It stopped flying out , but it gives an error when connecting .Screenshot in the attachment .

Preview file
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yukiafronia
Enthusiast
Enthusiast
‎03-30-2023 08:39 PM

@Dmitry2412 

I will check to be sure.
In GPO, have you disabled "Automatically check for updates"?

Using Group Policy Settings to Configure Horizon Client
=====
Automatically check for updates
=====

Reinstall Horizon Client 2212.1 with GPO configured.

If there is still no change, I am guessing from the screenshot that the VMware Blast connection is disconnected from the virtual machine.

If a problem occurs, it is recommended that you promptly collect the Horizon Agent logs and Horizon Client logs when you reproduce the problem, noting the detailed time of the event and the user who caused the event.

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