I'm trying to update the VMware Horizon Agent on a VM, and it's consistently failing. I've tried 7.4, 7.51 and 7.6.
Relevant part of the log here:
Action 15:03:51: VM_InstVmwvudpd_RB.74877121_F78E_4CE3_BA9A_CAE53AC366FE.
MSI (s) (98:74) [15:03:51:421]: Executing op: CustomActionSchedule(Action=VM_InstVmwvudpd_RB.74877121_F78E_4CE3_BA9A_CAE53AC366FE,ActionType=3393,Source=BinaryData,Target=VMUninstallWdfNonPnpDriver,CustomActionData=WFPCALLOUTS;C:\Program Files\VMware\VMware View\Agent\bin\drivers\vmwvudpd\Win7\;vmwvudpd.inf;vmwvudpd.cat;vmwvudpd.sys;vmwvudpd;C:\Program Files\VMware\VMware View\Agent\bin\drivers\vmwvudpd\Win7\WdfCoInstaller01009.dll;_VMWVUdpd_Install.NT.Wdf;5)
MSI (s) (98:74) [15:03:51:421]: Executing op: ActionStart(Name=VM_InstVmwvudpd.74877121_F78E_4CE3_BA9A_CAE53AC366FE,,)
Action 15:03:51: VM_InstVmwvudpd.74877121_F78E_4CE3_BA9A_CAE53AC366FE.
MSI (s) (98:74) [15:03:51:421]: Executing op: CustomActionSchedule(Action=VM_InstVmwvudpd.74877121_F78E_4CE3_BA9A_CAE53AC366FE,ActionType=3073,Source=BinaryData,Target=VMInstallWdfNonPnpDriver,CustomActionData=WFPCALLOUTS;C:\Program Files\VMware\VMware View\Agent\bin\drivers\vmwvudpd\Win7\;vmwvudpd.inf;vmwvudpd.cat;vmwvudpd.sys;vmwvudpd;C:\Program Files\VMware\VMware View\Agent\bin\drivers\vmwvudpd\Win7\WdfCoInstaller01009.dll;_VMWVUdpd_Install.NT.Wdf;5)
MSI (s) (98:68) [15:03:51:437]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIC890.tmp, Entrypoint: VMInstallWdfNonPnpDriver
CustomAction VM_InstVmwvudpd.74877121_F78E_4CE3_BA9A_CAE53AC366FE returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 15:03:51: InstallFinalize. Return value 3.
MSI (s) (98:74) [15:03:51:671]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (98:74) [15:03:51:671]: User policy value 'DisableRollback' is 0 MSI (s) (98:74) [15:03:51:671]: Machine policy value 'DisableRollback' is 0
MSI (s) (98:74) [15:03:51:796]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1295612011,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (98:74) [15:03:51:796]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (98:74) [15:03:51:796]: Executing op: DialogInfo(Type=1,Argument=VMware Horizon Agent)
MSI (s) (98:74) [15:03:51:796]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
MSI (s) (98:74) [15:03:51:796]: Executing op: RegisterBackupFile(File=C:\Config.Msi\11eb88.rbf)
Action 15:03:51: Rollback. Rolling back action: Rollback: VM_InstVmwvudpd.74877121_F78E_4CE3_BA9A_CAE53AC366FE
MSI (s) (98:74) [15:03:51:796]: Executing op: ActionStart(Name=VM_InstVmwvudpd.74877121_F78E_4CE3_BA9A_CAE53AC366FE,,)
MSI (s) (98:74) [15:03:51:796]: Executing op: ProductInfo(ProductKey={3B01A133-6946-4D78-B923-B216E5CE7DE5},ProductName=VMware Horizon Agent,PackageName=VMware-Horizon-Agent-x86_64-7.6.0-9539447.msi,Language=1033,Version=117833728,Assignment=1,ObsoleteArg=0,ProductIcon=arp.ico,,PackageCode={AF9E4F33-ED50-4139-9F6D-9CB2C78C306C},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3) Rollback: VM_InstVmwvudpd_RB.74877121_F78E_4CE3_BA9A_CAE53AC366FE
MSI (s) (98:74) [15:03:51:796]: Executing op: ActionStart(Name=VM_InstVmwvudpd_RB.74877121_F78E_4CE3_BA9A_CAE53AC366FE,,)
MSI (s) (98:74) [15:03:51:796]: Executing op: CustomActionRollback(Action=VM_InstVmwvudpd_RB.74877121_F78E_4CE3_BA9A_CAE53AC366FE,ActionType=3393,Source=BinaryData,Target=VMUninstallWdfNonPnpDriver,CustomActionData=WFPCALLOUTS;C:\Program Files\VMware\VMware View\Agent\bin\drivers\vmwvudpd\Win7\;vmwvudpd.inf;vmwvudpd.cat;vmwvudpd.sys;vmwvudpd;C:\Program Files\VMware\VMware View\Agent\bin\drivers\vmwvudpd\Win7\WdfCoInstaller01009.dll;_VMWVUdpd_Install.NT.Wdf;5)
MSI (s) (98:78) [15:03:51:812]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICA18.tmp, Entrypoint: VMUninstallWdfNonPnpDriver Rollback: VM_OpenFwVDP.782BB9D0_6831_48E2_B1A7_D95F12D03A73
MSI (s) (98:74) [15:03:51:827]: Executing op: ActionStart(Name=VM_OpenFwVDP.782BB9D0_6831_48E2_B1A7_D95F12D03A73,,) Rollback: VM_OpenFwVDP_RB.782BB9D0_6831_48E2_B1A7_D95F12D03A73
MSI (s) (98:74) [15:03:51:827]: Executing op: ActionStart(Name=VM_OpenFwVDP_RB.782BB9D0_6831_48E2_B1A7_D95F12D03A73,,)
MSI (s) (98:74) [15:03:51:827]: Executing op: CustomActionRollback(Action=VM_OpenFwVDP_RB.782BB9D0_6831_48E2_B1A7_D95F12D03A73,ActionType=3393,Source=BinaryData,Target=VMCloseFirewall2,CustomActionData=1000;advfirewall firewall delete rule name="VMware Horizon View Device and Multimedia")
MSI (s) (98:34) [15:03:51:843]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICA28.tmp, Entrypoint: VMCloseFirewall2 Rollback: Installing the VMware Interception driver...
MSI (s) (98:74) [15:03:52:296]: Executing op: ActionStart(Name=VM_InstVmwicpdr.B108C473_5789_4684_888F_4D6CF5C95E62,Description=Installing the VMware Interception driver...,) Rollback: VM_InstVmwicpdr_RB.B108C473_5789_4684_888F_4D6CF5C95E62
MSI (s) (98:74) [15:03:52:312]: Executing op: ActionStart(Name=VM_InstVmwicpdr_RB.B108C473_5789_4684_888F_4D6CF5C95E62,,)
Has anyone seen this before?
Potentially the driver store on this VM is corrupt, as VMware Tools was also unable to install the SVGA driver. I got around that by deselecting it. I really want to avoid rebuilding this VM, so if anyone has a workaround, or a way of fixing the driver store (yes, I've ran "SFC /scanow"), I'd be very grateful!
