VMWARE horizon client error on windows 7

[geetansh_jain]

i have been trying to install horizon client version 5.4.2 or 5.4.0 on windows 7 but it fails silently and error just pops up install failed. it seems that the client is installed but around 90% of completion, it just fails.  Have disabled antivirus also but same issue.

Attaching logs.

[Shreyskar · Accepted solution]

Hi geetansh_jain

I have reviewed the logs and do see installations rolls back while appending 'hosts' file as it is unable to find it:

VMware_Horizon_Client_20200518145809_000_ViewClientx64.log:

vdmInstUtil: 05/18/20 15:00:26 Entering custom action VMAddViewLocalHostEntryToHostsFile

vdmInstUtil: 05/18/20 15:00:26 --- VMAddViewLocalHostEntryToHostsFile() : Adding view-localhost entry to the 'etc\hosts' file.

vdmInstUtil: 05/18/20 15:00:26 File/directory does not exist: "C:\Windows\system32\Drivers\etc\hosts"

vdmInstUtil: 05/18/20 15:00:26 "C:\Windows\system32\Drivers\etc\hosts" does not exist.

vdmInstUtil: 05/18/20 15:00:26 Exiting custom action VMAddViewLocalHostEntryToHostsFile

CustomAction VM_AddViewLocalHostEntryToHostsFile returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

> Make sure 'hosts' file exists under C:\Windows\system32\Drivers\etc.If not, create one taking one of standard hosts file as template.

> Make sure it is set to 'Read & write', if not, manually modify the security permission to make it read&write.If you have a policy that sets the GPO to ready only or antivirus that enforces it , correct that.

Mark the reply as helpful/correct if it resolves your issue.

[geetansh_jain]

Thanks. hosts file is not present at the desired location. instead there was one tmphosts file at the location. generated the new hosts file with contents of tmphosts and it worked.