Hi All,
We keep getting the below error when adding a New Server to our VMWare view horizon client version 3.1.0.21879 :
Below is all the steps I have taken to resolve the issue:
- Added site to the proxy exception list GPO
- Added NO_PROXY environment variable
However I am still getting the issue the only way I can resolve is to open the proxy exception list remove all the site then re-add the sites.
Can you please advise how to resolve this issue I've attached the log file and also copied it below:
2014-12-16 13:44:56.731+00:00 INFO (0A58) [libcdk] Log for vmware-view.exe pid=4592 version=3.1.0-2085634
2014-12-16 13:44:56.731+00:00 INFO (0A58) [WinCDK] OpenLog : Log for VMware Horizon Client, version=3.1.0 build-2085634.
2014-12-16 13:44:56.731+00:00 ERROR (0A58) [WinCDK] RebrandingPref::LoadCertFile : Failed create new BIO from cert file: C:\Program Files\VMware\VMware Horizon View Client\rc\rebranding\vendor.crt.
2014-12-16 13:44:56.732+00:00 ERROR (0A58) [WinCDK] RebrandingPref::VerifyCert : Invalid parameter.
2014-12-16 13:44:56.732+00:00 ERROR (0A58) [WinCDK] RebrandingPref::CheckRebranding : Failed to verify cert.
2014-12-16 13:44:56.732+00:00 INFO (0A58) [WinCDK] utils::GetCurrentLangId : Language id '0x0409' used by the OS.
2014-12-16 13:44:56.733+00:00 INFO (0A58) [libcdk] Using the WSAPoll() API Implementation for polling sockets.
2014-12-16 13:44:56.744+00:00 INFO (0A58) [libcdk] Using libcurl/7.32.0 OpenSSL/1.0.1h zlib/1.2.3 c-ares/1.9.1
2014-12-16 13:44:56.744+00:00 INFO (0A58) [libcdk] Set local language as en-us.
2014-12-16 13:44:56.835+00:00 INFO (0A58) [libcdk] Icon cache root dir will be:C:\Users\ropoll\AppData\Roaming\VMware\VMware Horizon View Client\Icon Cache\.
2014-12-16 13:44:56.885+00:00 INFO (0A58) [WinCDK] SmallWindow::OnInitDialog : [User] Enter SmallWindow.
2014-12-16 13:44:56.947+00:00 INFO (0A58) [WinCDK] SmallWindow::OnInitDialog : [User] Exit SmallWindow.
2014-12-16 13:44:56.960+00:00 INFO (0A58) [WinCDK] AppWindow::EnterWindowState : Valid transition from state 'Uninitialized' to state 'Disconnected'.
2014-12-16 13:44:56.970+00:00 INFO (0A58) [WinCDK] NotificationAreaManager::ShowIcon : Create notify icon in the notification area succeed.
2014-12-16 13:44:56.970+00:00 INFO (0A58) [WinCDK] NotificationAreaManager::ShowIcon : Set version for the notify icon succeed.
2014-12-16 13:44:56.974+00:00 INFO (0A58) [WinCDK] ImageItem::OnPaint : Current system's BITSPIXEL: 32.
2014-12-16 13:44:58.156+00:00 INFO (0A58) [WinCDK] AppWindow::OnAddServer : [User] Enter AddServer.
2014-12-16 13:44:58.160+00:00 INFO (0A58) [WinCDK] AddServerDlg::OnInitDialog : [User] Enter AddServerDialog.
2014-12-16 13:44:58.165+00:00 INFO (0A58) [WinCDK] AddServerDlg::OnInitDialog : [User] Exit AddServerDialog.
2014-12-16 13:46:14.334+00:00 INFO (0A58) [WinCDK] ImageItem::OnPaint : Current system's BITSPIXEL: 32.
2014-12-16 13:46:18.930+00:00 INFO (0A58) [WinCDK] AddServerDlg::OnOk : [User] Enter Ok.
2014-12-16 13:46:18.934+00:00 INFO (0A58) [WinCDK] AddServerDlg::OnOk : [User] Exit Ok.
2014-12-16 13:46:18.935+00:00 INFO (0A58) [WinCDK] Services::LogOffServer : [User] Enter Services::LogOffServer.
2014-12-16 13:46:18.935+00:00 INFO (0A58) [WinCDK] Services::LogOffServer : [User] Exit Services::LogOffServer.
2014-12-16 13:46:18.936+00:00 INFO (0A58) [WinCDK] AppWindow::EnterWindowState : Valid transition from state 'Disconnected' to state 'Connecting'.
2014-12-16 13:46:18.941+00:00 INFO (0A58) [WinCDK] AppWindow::OnAddServer : [User] Exit AddServer.
2014-12-16 13:46:18.941+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetLaunchItemsTask(TODO) added, group task num:1, total task num:1.
2014-12-16 13:46:18.942+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetUserGlobalPreferencesTask(TODO) added, group task num:2, total task num:2.
2014-12-16 13:46:18.973+00:00 DEBUG (0A58) [(null)] CdkProxy_GetProxyForUrl: Got the proxy and return to main message loop.
2014-12-16 13:46:18.973+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetTunnelConnectionTask(TODO) added, group task num:3, total task num:3.
2014-12-16 13:46:18.973+00:00 INFO (0A58) [libcdk] TaskCombiner: Group Tasks(3):CdkGetLaunchItemsTask(TODO),CdkGetUserGlobalPreferencesTask(TODO),CdkGetTunnelConnectionTask(TODO),
2014-12-16 13:46:18.973+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetConfigurationTask(TODO) added, group task num:1, total task num:4.
2014-12-16 13:46:18.973+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkSetLocaleTask(TODO) added, group task num:2, total task num:5.
2014-12-16 13:46:18.973+00:00 INFO (0A58) [libcdk] TaskCombiner: Group Tasks(2):CdkGetConfigurationTask(TODO),CdkSetLocaleTask(TODO),
2014-12-16 13:46:18.973+00:00 INFO (0A58) [libcdk] TaskCombiner: CreateRequest for CdkSetLocaleTask(REDY).
2014-12-16 13:46:18.977+00:00 INFO (0A58) [libcdk] Send request successful: 026F6650
2014-12-16 13:46:19.021+00:00 INFO (0A58) [libcdk] Got a response to request 1.
2014-12-16 13:46:19.021+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetLaunchItemsTask(FAIL) removed, group task num:2, total task num:4.
2014-12-16 13:46:19.021+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetUserGlobalPreferencesTask(FAIL) removed, group task num:1, total task num:3.
2014-12-16 13:46:19.022+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetTunnelConnectionTask(FAIL) removed, group task num:0, total task num:2.
2014-12-16 13:46:19.022+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkGetConfigurationTask(FAIL) removed, group task num:1, total task num:1.
2014-12-16 13:46:19.022+00:00 INFO (0A58) [libcdk] TaskCombiner: CdkSetLocaleTask(FAIL) removed, group task num:0, total task num:0.
2014-12-16 13:46:19.022+00:00 INFO (0A58) [WinCDK] Services::HandleErrorCallback : Error(Taskname:CdkSetLocaleTask, domain:1, code:48) Callback: Entry.
2014-12-16 13:46:25.223+00:00 INFO (0A58) [WinCDK] AppWindow::EnterWindowState : Valid transition from state 'Connecting' to state 'Disconnected'.
2014-12-16 13:46:25.226+00:00 INFO (0A58) [WinCDK] ImageItem::OnPaint : Current system's BITSPIXEL: 32.
2014-12-16 13:46:25.228+00:00 INFO (0A58) [WinCDK] Services::HandleErrorCallback : Error(Taskname:CdkSetLocaleTask, domain:1, code:48) Callback: Exit.
i might be wrong, but it seems a certificate issue - you did not give information on that.
Try to configure the client to ignore certificates error, and try again.
@@@Below issue has been resolved by adding an system variable NO_PROXY=Connection Server Name
Reference kb: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=20899...
I added in the Environment Variable to my Client Computer running the Horizon Client and i am still getting the error, do i need to reinstall the application on my client machine? Can you send a screenshot of the configuration that worked for you? There isn't one in the KB.
Thanks
This is an old version of horizon and the horizon client, which may not apply if you have a newer version of horizon
Which version of Horizon Client? I am running 4.8, is this impacted by the Connections or Security server as well?
Thanks
The version of the connection server and security server should mnatch, what version of the Horizon View are you using.