VMware Horizon Community
BStone77
Contributor
Contributor

VDI reverting to local user login after recompose

I'm running into a strange issue with automated linked clone pool (using composer) 

Horizon 7.6

VDI Gold Image: Windows 10 LTSC

Persistent Disks

Roaming Profiles with redirected folders

When I build the pool from scratch, it works very well.  New users log in, the VDI picks up their account, and logs them in.  Log off and log in works as it should, bringing the user right back to their desktop. 

I went and updated the gold image, and recomposed the pool with the new snapshot.  When any user tries to log in after the recompose finishes, they are met with a login prompt displaying the name of the local account used in image creation. 

It feels to me that the VDI doesn't pick up the credentials passed to it from the Horizon client,  but I am at a loss as to where to look to resolve this.  I've tried it with both domain user and domain admin credentials and it's the same issue.  If a user logs in manually to the VDI from that prompt, they get their desktop but any changes that were made prior to the recompose are lost.

Any ideas would be very much appreciated. I do have a case open with VMWare Support, but it's at the 2nd round of digging through logs and I'm starting to feel the pressure from the higher ups to get this working.  

Thanks!

20 Replies
blong57
Contributor
Contributor

I had this issue on a Full Machine (8.x). Turns out the machines were not being joined to the domain dring the customisation. It was working previously but the customer had upgraded the domain controllers. Once I changed the Customisation Specification from DOMAIN to DOMAIN.COM.AU (FQDN) the machines were able to join the domain and then pass the users creds through to the session.

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