VMware Horizon Community
Cannoli
Contributor
Contributor

Users randomly having timeout issues logging into View

We're experiencing some strange issues where users are timing out logging into their Windows 7x64 VM from the View software client.  They get to the connection server and are presented with their entitled pools, but once they click on the pool they want, it just says connecting.

From the View Admin page in the logs, I can see that they authenticated successfully then after a few minutes a session time out warning is displayed in the logs.

If they immediately go to a ZERO client, they can log in just fine AND if they go to another desktop where someone else is logged into the physical system and launch the View software client, they can connect to their VM just fine.

We don't use roaming profiles so I'm guessing there is something corrupt in the local profile on the physical system they log into to access the View software client.

It doesn't look like it's a VM problem but perhaps a PCoIP problem from the physical desktop to the VM?

Anyone experience issues like this?

The physical desktops ate Win7x64 using the 64-bit View client.

This seems to be a new issue and is random for multiple users.

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