VMware Horizon Community
Zhangxc1106
Contributor
Contributor

Urgent, about the desktop pool

After the desktop pool has been published, the snapshot of the template host is not carefully deleted, resulting in the editing of the desktop pool to prompt the "vCenter runtime error".

This problem is also a problem for me to expand the desktop pool in the later stage

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1 Reply
mhampto
VMware Employee
VMware Employee

Since the pool information references an old snapshot that is deleted on parent VM. The pool is now unable to fetch the old snapshot information on vCenter. The pool information is stored in the ADAM database on the Connenction server and its not an easy task to recover the pool as the object ID of snapshot has changed. I would suggest you to delete the pool (backup the pesistant disk that is mapped to the desktop) and create a new pool. Refer Provisioning or recomposing a linked clone desktop pool fails (2015112) | VMware KB .